Product Owner - Billing Transformation

United Kingdom·Southamptonmid

Product ManagementProduct Manager

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Overview

We are currently delivering a major Billing Transformation Programme, introducing a new enterprise billing platform to replace our existing system. Alongside this transformation,

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Product ManagementProduct Manager

We are currently delivering a major Billing Transformation Programme, introducing a new enterprise billing platform to replace our existing system. Alongside this transformation, we must continue to support and maintain our current platform, ensuring continuity and accuracy while carefully managing complex and business-critical data, processes, and structures. This creates a unique opportunity to be part of a high-impact programme, helping to protect and evolve our billing capability while transitioning to a modern, future-ready solution.

We are looking for an experienced and highly driven Billing Product Owner to join DP World in Southampton and play a critical role in the success of the Billing Transformation Programme. This role sits at the intersection of business and technology, owning the billing product end-to-end to ensure accuracy, consistency, and long-term sustainability of billing across DP World UK.

You’ll work closely with stakeholders across Finance, Commercial, IT, and Operations, as well as programme and Group (Zodiac) teams, to define and govern billing rules, logic, and configuration. This role is key to ensuring alignment between commercial agreements, system capabilities, and operational processes.

This position is ideal for someone who thrives in complex, data-driven environments, enjoys bridging business and technical domains, and can take true ownership of a critical business product from transformation through to long-term operational management.

• Own the end-to-end billing product, including billing rules, logic, and configuration principles.
• Act as the central authority for billing-related decisions, governance, and change control.
• Define and deliver the billing Target Operating Model (TOM), including processes, controls, roles, and governance.
• Ensure alignment between commercial agreements, tariff structures, and billing system configuration.
• Translate complex commercial requirements into clear billing logic and system rules.
• Govern billing configuration standards, including master data, rate structures, and documentation.
• Approve and control changes to billing rules, ensuring integrity and traceability.
• Act as the bridge between Finance, Commercial, IT, and Operations for all billing-related matters.
• Lead definition of billing requirements for the new enterprise billing system (Zodiac).
• Validate system design and configuration to ensure alignment with business needs.
• Support testing, rollout, and adoption of the billing platform.
• Ensure consistency and accuracy of billing outputs across terminals.
• Formalise and retain billing knowledge to reduce reliance on individual SMEs.
• Establish sustainable governance and operating practices post-implementation.
• Take ongoing ownership and evolution of the billing product after go-live.

Responsibilities

~1 min read

• Strong understanding of billing processes, tariff structures, and commercial logic.
• Experience working in finance, commercial, or operational environments.
• Experience with billing systems or complex, data-driven processes.
• Ability to translate business requirements into system rules and logic.
• Experience working across cross-functional teams within transformation programmes.
• Strong analytical and problem-solving skills with a structured approach.
• High attention to detail with a strong ownership mindset.
• Ability to bridge business and technical perspectives effectively.
• Confident decision-maker with experience in governance and control environments.
• Strong stakeholder management and communication skills.
• Resilience and adaptability within complex, evolving environments.

What We Offer

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DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses—Ports and Terminals, Marine Services, Logistics and Technology—and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.