Personal Assistant to General Manager and Head of Operations

We are looking for a dedicated and highly organized Personal Assistant to the General Manager and Head of Operations to join our dynamic team. This role requires a strong understanding of hotel operations, excellent coordination skills, and the ability to manage a fast-paced, guest-focused setting.

• →Provide high-level administrative support to the General Manager and Head of Operations including managing their calendar, appointments, and travel arrangements.
• →Handle confidential and sensitive information with discretion.
• →Prepare and edit correspondence, reports, and presentations as required.
• →Act as a point of contact between the General Manager, Head of Operations and internal/external stakeholders.
• →Coordinate meetings, take minutes, and follow up on action items.
• →Assist in the preparation and organization of events, meetings, and business trips.
• →Manage incoming calls, emails, and other communications in a professional manner.
• →Ensure smooth day-to-day operations and support the General Manager and Head of Operations in all administrative matters.

• Proven experience in hospitality industry, preferably as a Personal Assistant or similar role
• Excellent organizational and time-management skills.
• Strong communication abilities, both written and verbal.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to handle a fast-paced environment and manage multiple tasks with attention to detail.
• High level of professionalism and discretion.
• Fluent in English and Serbian (both spoken and written).