Shipping Manager – High Volume Fulfillment Pharmacy (Over 60,000 Orders Daily)

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

•    Full ownership of daily shipping operations — ensuring 100% of orders leave on time, in full, every day.
•    Lead, coach, and scale a best-in-class shipping team (techs, supervisors, support) with a military-like attention to detail and discipline.
•    Oversee integration and optimization of shipping software, hardware (scanners, sorters, printers), and platforms (FedEx, UPS, USPS, etc.).
•    Build and maintain real-time dashboards and KPI trackers for throughput, order accuracy, daily volume, and error rates.
•    Identify process gaps and rapidly implement lean improvements to reduce waste, increase speed, and maintain regulatory compliance.
•    Collaborate with Fulfillment and Pharmacy Ops teams to optimize packaging, staging, and cut-off workflows.
•    Champion accountability: daily huddles, performance reviews, corrective action plans, and incentive tracking.

•    Has 5+ years of experience managing high-volume shipping/logistics (ideally 25,000+ packages/day).
•    Comes from a production, logistics, distribution, or manufacturing background.
•    Expertise in managing KPIs, SLAs, throughput, cost per shipment, takt time, and cycle time fluently.
•    Capable of using and optimizing our in-house software stack and/or introducing external tools to improve visibility, scheduling, and output.
•    Leads with energy, clarity, and high standards — knows how to get buy-in from their team and drive continuous improvement.     

Preferred Experience:
•    Background in industrial engineering, logistics, or operations management
•    Prior exposure to regulated environments (e.g., pharmacy, medical, food, automotive)
•    Familiar with Lean, Six Sigma, Kaizen, or Agile principles

• Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
• Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
• Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.

At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.