Thinkahead
Thinkahead12mo ago

Presales Solutions Architect - Collab

GurugramFull Timemid
Solutions ArchitectSoftware Engineering
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Quick Summary

Overview

As a Sr. Specialty Solutions Engineer (Pre-Sales), you will play a key role in driving customer success and supporting a national sales team.

Technical Tools
Solutions ArchitectSoftware Engineering
As a Sr. Specialty Solutions Engineer (Pre-Sales), you will play a key role in driving customer success and supporting a national sales team. You will leverage your expertise in Cisco and Microsoft Collaboration solutions, contact center technologies, and enterprise voice systems to design and implement innovative, scalable solutions that meet customers' unique needs. This position requires technical acumen, business development skills, and the ability to deliver an exceptional white-glove customer experience.
  • In-Depth Knowledge of:
  • Cisco Collaboration Stack:
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Webex
  • Licensing and BOM creation via CCW
  • Cisco Contact Center Solutions:
  • Cisco Contact Center Express (CCX)
  • Webex Contact Center
  • Microsoft Teams Phone:
  • Teams Phone migrations
  • Licensing expertise
  • Voice Systems:
  • Design and implementation of enterprise voice systems
  • SIP/PSTN design and enterprise voice migrations
  • Cisco ISRs

    • Mid-Level Knowledge of:

  • UCaaS providers: Zoom Phone, 8x8
  • CCaaS providers: Five9, Genesys, 8x8
  • E911 providers
  • Network, security, and infrastructure technologies
  • Audio Visual (AV) systems
  • AudioCodes SBC
  • Poly
  • Ability to manage and negotiate with customers and partners
  • Drive business development within the customer base
  • Deliver customer success through a white-glove experience
  • Self-starter who thrives in a collaborative team environment
  • Expertise in BOM (Bill of Materials) and SOW (Statement of Work) creation
  • Salesforce proficiency
  • Capacity to work through long sales cycles, maintaining a customer-centric approach
  • Support a national sales team with technical expertise
  • Create customer-facing diagrams and deliver PowerPoint presentations
  • Develop go-to-market strategies
  • Partner management
  • Maintain a positive, can-do attitude
  • Some travel may be required 

    • Listing Details

    Posted
    April 15, 2025
    First seen
    March 26, 2026
    Last seen
    April 23, 2026

    Posting Health

    Days active
    27
    Repost count
    0
    Trust Level
    31%
    Scored at
    April 23, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Thinkahead
    Thinkahead
    lever
    Employees
    5
    Founded
    2020
    Domain
    thinkahead.tech
    Jobs
    View 121 jobs
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    ThinkaheadPresales Solutions Architect - Collab
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