Knowledge Manager

• Develop and maintain knowledge-management plans, processes, governance, and performance measures.
• Design and maintain knowledge repositories, taxonomies, metadata, and data workflows supporting the Knowledge Notebook/Data Lake.
• Identify, document, and improve high-value program and staff workflows.
• Develop, test, and maintain approved AI-enabled workflows, automations, and agents.
• Support data architecture, prompt development, knowledge-base design, tool integration, and agent-performance evaluation.
• Develop dashboards, visualizations, briefings, and decision-support products from program and enterprise data.
• Establish data standards and support structured data collection during exercises, demonstrations, and experiments.
• Capture and share lessons learned, after-action review insights, user feedback, and best practices.
• Facilitate knowledge-management working groups and coordinate with stakeholders, data owners, and subject-matter experts.
• Develop training, user guides, and standard operating procedures for knowledge-management tools and workflows.
• Monitor data quality, workflow adoption, agent performance, and other key metrics; recommend improvements.

• Must possess an active Secret security clearance or higher.
• Relevant experience includes knowledge management, data management, systems integration, digital transformation, data analytics, workflow automation, or related technical/programmatic disciplines.
• Demonstrated experience developing knowledge-management strategies, processes, repositories, governance models, or collaboration environments.
• Experience translating operational, programmatic, or business needs into practical knowledge, data, workflow, or automation solutions.
• Experience with data analysis, visualization, dashboards, and performance metrics.
• Familiarity with artificial intelligence, generative AI, workflow automation, application programming interfaces (APIs), or related technologies.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, Teams, SharePoint, and related collaboration tools.
• Ability to work independently and as part of a collaborative team.

• Experience supporting U.S. Army, Department of Defense, acquisition, research and development, test and evaluation, or program-executive-office organizations.
• Experience with data architecture, data lakes, knowledge graphs, vector databases, or enterprise knowledge repositories.
• Experience with AI-enabled assistants, retrieval-augmented generation, workflow automation, or agent orchestration tools.
• Experience with Power BI, Microsoft Power Platform, SharePoint, SQL, Python, or similar analytics and data-management tools.
• Knowledge-management, project-management, Agile, data analytics, cloud, or related technical certifications.

• Competitive pay based on your qualifications
• Excellent benefits, including Health, Dental, Vision, Life, Short-Term and Long-Term Disability insurance; 401(k) plan with employer match
• TG Swag – receive company-branded items during onboarding and seasonal shipments to your home
• Dependent Scholarship Program – supporting the education of employees' children
• Tuition Assistance for furthering your own education
• Professional Development opportunities
• Generous time-off policies, including 18 days of paid time off, 10 Federal Holidays, and flexible scheduling
• Annual donation to the charity of your choice
• Regular team-building events, such as lunches, after-hours gatherings, seasonal family-friendly events, and our memorable annual holiday party

Join Thompson Gray and become part of a dynamic team committed to excellence, innovation, and community.

Thompson Gray is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, gender identity, sexual orientation national origin, or protected veteran status. Thompson Gray, Inc. welcomes minority and veteran applicants.