Creative Lead

Poland·Polandlead

OtherCreative Lead

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Quick Summary

Overview

Location: Warsaw (hybrid: 1-3 per week in the office) Salary: 16.000 - 20.000 PLN B2B Contract type: B2B Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch.

Key Responsibilities

This is a 70% hands-on / 30% leadership role. The majority of your time you'll be in the work itself - designing, producing, and iterating performance creatives.

Technical Tools

b2bmentoring

Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1
We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.
We currently rate at 4.7/5 in both Shopify and G2.

Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.

Currently, we hire over 150 fantastic people.

This is a 70% hands-on / 30% leadership role. The majority of your time you'll be in the work itself - designing, producing, and iterating performance creatives. The remaining 30% is about leading: managing a team of 2 designers, giving direction, mentoring, and building a creative operation that runs with ownership and accountability.

Day to day, you'll own the full creative loop: from hook ideation and scripting, through production and editing, to reading results.
You'll also set the direction for Brand and Web design across Tidio, Lyro, and Hubi - making sure everything your team ships is aligned with each brand's challenges and goals.