Quality Control Team Leader

.    General Summary:

            Responsible for manufacturing and reporting tasks which include supporting team members in assigned manufacturing areas in the execution of the

            group’s responsibilities, as they operate according to customer specifications, following standard work instructions, and conveying parts between

            processes. Overall responsibility for safety, quality of work, production and material flow of assigned team members.

1. Support the Quality Manager and overall plant quality system.
2. Establish and maintain quality standards that meet or exceed customer requirements.
3. Communicate customer or supplier quality issues to manufacturing, production control, and quality control departments.
4. Initiate effective containment and investigation activities to prevent further quality problem/defect outflow in-house and to customer.
5. Effectively communicate with customers and/or suppliers to resolve quality problems.
6. Investigate and countermeasure internal quality defects to improve plant processes.
7. Ensure proper quality processes and procedures are followed and maintained plant wide.
8. Work with all departments and all levels of management to promote quality.

• High School Diploma or GED, preferred.

• One (1) to three (3) years of experience relevant manufacturing experience is preferred.
• Previous leadership or supervisory experience preferred.

• General manufacturing and industrial equipment knowledge are preferred.
• Ability to use diverse hand tools and equipment.
• Ability to communicate and work effectively with multiple departments and all levels of the organization.
• Ability to work in a fast-paced, multicultural work environment.
• Strong organization, time management, and planning skills and ability to manage multiple tasks with tight deadlines.
• Active listener with effective leadership, communication, and interpersonal skills.
• Ability to consistently show and maintain professionalism.
• Ability to work with a dynamic team and demanding customer(s).
• Strong customer service orientation.
• Ability to plan, direct, assign, and perform functions of assigned areas.
• Highly motivated, ambitious self-starter.
• Ability to perform responsibilities with minimal supervision.
• Ability to communicate, document, and maintain records, procedures, and logs.
• Ability to be flexible and adapt to constantly changing production environment.
• Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime.
• Ability to follow and implement plans to maintain safety, quality, 5S, cost, and efficiency for assigned areas.
• Thorough understanding of company products, trade terminology, manufacturing processes, and machine/equipment operation.
• Basic math and good communication skills.
• Strong attention to detail.
• Ability to analyze design proposals, diagnose issues, deliver effective feedback and suggested countermeasures.
• Ability to read, interpret, and blueprints, schematics, drawings, specifications, and technical instruction manuals.

• Verbal and written communication skills in English.
• Japanese and/or Spanish is a plus.

• Working knowledge and experience with Microsoft Office and other computer-based applications (e.g., MS Word, MS Excel, MS PowerPoint, Outlook, Internet, etc.).
• Previous experience working with integrated computer programs and/or applications.  ERP System experience (e.g., Oracle) preferred. 

While performing the duties of this job, the team member is required to talk, hear, and see (with visual acuity).  Performance requires mental alertness and sustained attention to needs of the department in terms of workflow, efficiency of operation, machine adjustment, and team member output.  Performance requires physical ability to inspect, adjust, and operate equipment.  The team member must be capable of walking, sitting, and standing for extended periods of time throughout plant.  Occasionally climbing, stooping, or bending on, under, or near tooling and equipment.  May be occasionally required to reach, grasp, and manipulate parts, materials, or equipment.  The team member must regularly lift twenty to thirty pounds and occasionally lift and/or move over thirty pounds with the assistance of a cart, pallet jack, other mechanical device or another team member.