Helpdesk Officer

The Job Includes: • Attending to all internal and external customer inquiries through telephone and emails in adherence to set policies and standards • Communicating and coordinating with internal departments and customers regarding flight plans and deviations • Coordinating with resorts regarding overnights for flight crew Requirements • Minimum GCE A/L or equivalent • Excellent communication skills in English • Sound customer service orientation • Experience in MS office software • Minimum 1 year experience in a similar position will be an added advantage