AVP, Branch Operations

• Reports directly to the VP, Banking Operations.
• Direct Reports Include:
• Manager, Branch Support
• Manager, Branch Services and Cash Operations.
• Overall management responsibility for all department staff.

Experience and Education:

• Bachelor's degree in Business Administration, Finance, Operations Management, Information Technology, Engineering, Analytics, or related field; or equivalent combination of education and experience may be considered.
• Master's degree preferred.
• Minimum 10 years of progressive experience in financial institution operations, branch operations, ATM operations, branch technology, process improvement, cash management, or related disciplines.
• Minimum 5 years of leadership experience with responsibility for teams, strategic initiatives, budgets, and operational performance.
• Demonstrated experience leading technology-enabled operational transformation initiatives.
• Strong understanding of branch operations, self-service channels, retail delivery systems, operational analytics, and financial institution technology environments.
• Proven experience managing vendors, contracts, business cases, and enterprise-wide projects.

Compensation:

• AVP, Branch Operations:  Grade 22:  $154,876.80 – $191,318.40.

Benefits:
At Travis Credit Union, we prioritize the well‑being of our employees and their families by providing a comprehensive Total Rewards program that supports their health, welfare, and financial security. In turn, this enables our employees to focus on delivering exceptional service to our members and meeting the goals of the credit union.

Eligible employees enjoy a robust benefits package, which includes:

• Competitive medical, dental, and vision insurance
• Mental health and wellness programs
• Employee performance incentive plan
• Merit-based salary increases
• 401(k) program with immediately vested employer match
• Generous holiday and vacation policies
• Exclusive TCU perks such as employee loan and credit card discounts

Travis Credit Union is an Affirmative Action Employer.
EOE / Individuals with Disabilities / Veteran Status