Trevipay5h ago
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Program Support Associate (Lithuanian & English Fluency Required)
OtherSupport Associate
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Quick Summary
Overview
TreviPay, The Pay by Invoice Company™, is the global B2B payments infrastructure partner for manufacturers, retailers, travel companies and banks. With our fully managed platform, intelligent apps,
Technical Tools
OtherSupport Associate
TreviPay, The Pay by Invoice Company™, is the global B2B payments infrastructure partner for manufacturers, retailers, travel companies and banks. With our fully managed platform, intelligent apps, and 40 years of buyer intelligence, we help buyers buy, and sellers grow and get paid faster. Enabling more than $8B in global trade annually, TreviPay operates in 35 countries, with offices in Kansas, Mexico City, San Jose CR, Rijswijk NL, and Melbourne AU.
We’re seeking a detail-oriented, customer-focused Program Support Associate who is fluent in Lithuanian with strong English communication skills to join our team. In this role, you’ll deliver high-quality support to both internal and external customers, handling inquiries across multiple channels while driving efficient resolutions and long-term satisfaction. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is motivated to continuously improve processes and customer experiences.
Fluent in Lithuanian (any additional European languages a plus) and have good written and oral English language skills.
Duties and Responsibilities
o Display high productivity, program knowledge, expertise, sound decision-making, and proven ability to function autonomously.
o Provide primary support and solutions for customer inquiries through phone and email communications for internal and external customers.
o Provides complete resolution to customer inquiries and provides appropriate solutions for long-term customer satisfaction
o Delivers engaging customer interactions through various communication channels.
o Escalates involved or complex situations quickly and accurately to other team members, departments, or leadership
o Solid understanding of one or more programs based on team alignment.
o Proactively identify process enhancements that will improve department results and efficiencies.
o Function as a change leader by embracing change
o Flexible with tasks and hours to meet the department's and customers' needs.
o Supports TreviPay policies/procedures.
o Perform other duties as assigned by leadership.
Qualifications
o Fluent in Lithuanian and have good written and oral English language skills.
o Ability to meet deadlines and adhere to SOP Policies
o Proven ability to assess, prioritize, and balance daily workload while using personal judgment with sound decision-making skills
o Good written and verbal communication skills
o Positive attendance, dependability, and reliability
o Proficient knowledge of Windows applications, including Outlook, Word, and Excel
o Proficient use of Saleforce/ Service Cloud
o Attention to detail
o 1-2 Years of Experience
o High School / College Preferred
Why you will love working at TreviPay
· Competitive salary
· NS Business Card
· 26 vacation days annually at full-time employment
· Pension plan with Nationale nederlanden
· Casual environment and dress
· Employee referral program
· Professional, Innovative and highly collaborative team
· Hybrid work
· Competitive bonus scheme
· Days off for volunteer work
· Fun activities and company outings
· Fruit at work
At TreviPay we believe:
· in saying yes to unique and challenging requirements
· empowered team members are creative team members
· our products make the customer’s day just a little bit better
· work/life balance makes us all more effective
Location & Eligibility
Where is the job
Rijswijk, Netherlands
Hybrid — some on-site time required
Who can apply
NL
Listing Details
- Posted
- May 22, 2026
- First seen
- May 22, 2026
- Last seen
- May 22, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 70%
- Scored at
- May 22, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Trevipay
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TreviPay is a global leader in B2B payments and invoicing solutions, enhancing business performance through innovative technology.
View company profileExternal application · ~5 min on Trevipay's site
Please let Trevipay know you found this job on Jobera.
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Program Support Associate (Lithuanian & English Fluency Required)