Outside Patrols Security Officer - Willis Tower - Chicago

233 S Wacker - Willis Towermid

OtherSecurity Officer

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Quick Summary

Key Responsibilities

Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Maintain clear,

Requirements Summary

Must be at least 18 years of age Must have experience as a door staff professional or in a customer service,

Technical Tools

OtherSecurity Officer

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

We are hiring for two Outside Patrol Security Officers to perform outdoor foot patrols around the Willis Tower in Downtown Chicago. These positions require working outside in all weather and seasons. Outdoor gear will be provided as part of the uniform. The current schedules are:

1. Monday 3pm-11pm, Tuesday 10am-6pm, Wednesday 7am-3pm, and Saturday-Sunday 7am-3pm (40 hours/week).*

2. Monday-Tuesday 6pm-2am, Wednesday 3pm-11pm, Saturday-Sunday 2am-10am (40 hours/week)*
*schedules subject to change

Responsibilities of Outside Security Officers include, but are not limited to:

Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
Control access for tenants, visitors or vendors as required
Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
Conduct foot patrols (could be walking up to 10 miles per day) and stand post outside, observing and reporting suspicious activity
Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
Other duties as assigned

Required Qualifications of Security Officers:

Must be at least 18 years of age
Must have experience as a door staff professional or in a customer service, hotel or restaurant position
High School diploma or general education degree (GED)
Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
Able to pass pre-employment drug screen and criminal background check
Able to read, write, speak, and understand English
Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers: