Business Systems Analyst

Analyze and manage business requirements throughout the System Development Life Cycle (SDLC), including support of requirements workshops, business process modeling, writing detailed functional specifications for new and changed complex information systems, preparing test cases and testing strategies, conducting peer reviews to ensure 'as-built' information systems conform to specifications, and ensuring that processes are followed. Additionally, participate with analysis of business requirements and recommend effective, efficient, flexible technical solutions to meet business needs. Perform work within the full range of project development methodologies, including: waterfall and Agile methods. Assist with leading and facilitating groups across all levels of the organization to deliver valued outcomes, including improved analytics, adoption of improved methodologies, and using analytics to drive business decisions

• →Release Planning and daily operations – 50%
  • →Elicit, analyze, and document requirements by communicating directly with customers to resolve complex issues
  • →Groom and maintain backlog with prioritized user stories
  • →Plan and monitor the progress of release items
  • →Understand issues and help resolve them through data analysis, technical research, and team collaboration on complex issues 
  • →Assist with connecting processes and overcoming internal silos
  • →Enhance the end user experience by providing actionable information
  • →Work with the Software QA team and end-users to create comprehensive test cases, plans and strategy
  • →Facilitate user acceptance testing and perform integration testing, as required
  • →Other activities within area of responsibility, as needed
• →Projects – 40%
  • →Communicate effectively with all team members, stakeholders and project sponsors on technical and non-technical topics
  • →Develop elements of systems design, including user stories, business process documentation, workflow charts, diagrams, data migration rules, business rules, wireframes, test cases or other detailed deliverables
  • →Strive toward continual optimization across processes using technology to solve issues, increase efficiency, and add to the bottom line
  • →Use new technologies to leverage possibilities and opportunities to innovate the future through the interconnectivity of devices and processes
  • →Achieve core business competencies in rapidly changing environments by using innovative  technology
  • →Identify controls necessary to ensure long-term system stability 
  • →Work with the Software QA team to create test plans and strategy
  • →Collaborate with end users and developers on developing comprehensive test cases
  • →Assist in the development of training material. Conduct training and organization change management as appropriate
• →Strategy and R&D – 10%
  • →Investigate and make recommendations on emerging technologies
  • →Understand enterprise strategy and direction
  • →Keep the end user/customer at the forefront of thought; support, guide, influence users to see opportunities and value with new approaches using technology
  • →Assist users with realizing their strategy and goals through the use of new technology

• Innate curiosity about technology and how technology can solve problems
• Strong business acumen; ability to understand business models quickly
• Act as a liaison with the  Digital Governance, Risk and Security team to comply with digital governance and security policies and standards during design and implementation
• Be a champion of digital security at TTX
• Demonstrated self-starter; strong initiative
• Ability to manage and focus on multiple tasks and changing priorities
• Bachelor’s degree in technology, programming, or business
• Minimum 3 years of experience as a BA
• Minimum 5 years professional experience with demonstrated progressive responsibility
• Experience using agile methodologies such as Scrum or Kanban
• Excellent communication and interpersonal skills
• Ability to create wire frames; leveraging intuitive design
• Strong MS Office skills
• Intermediate experience using SQL or other programming languages
• Knowledge of all phases of the Software Development Life Cycle

(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)

Performs work in general office environment with a moderate noise level. While performing the duties of this job, the employee is regularly required to talk, hear, or sit (remain stationary within work area). The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to move about (stand, walk) and reach with hands and arms. The employee must occasionally lift and/or transport up to 10 pounds. Correctable vision required for close and color vision and the ability to adjust focus (ability to adjust eye to bring an object into sharp focus).

The above job description is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.