Training Support Specialist Epic Assistant – Temporary

Training Support Specialist Temporary  •  Epic training initiative

High school diploma or GED required.

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  Previous experience in customer service, call center, administrative support, front desk, office support, or a similar customer-facing environment.
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  Strong customer service and interpersonal skills.
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  Strong verbal communication skills and professional demeanor.
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  Comfortable working with computers and providing basic assistance with functions such as logging in and out.
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  Ability to follow instructions and established processes.
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  Ability to work effectively in a fast-paced environment with a high volume of employees.
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  Strong organizational skills and attention to detail.
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  Dependable, punctual, and able to maintain assigned work schedules.
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  Ability to work independently while also functioning effectively as part of a larger team.

Preferred Skills
Experience supporting training sessions, events, classrooms, orientations, or large groups.
Administrative or call center experience in a healthcare, educational, or corporate environment.
Experience assisting customers or employees with basic computer-related questions.
Ability to remain professional and helpful while managing multiple requests and priorities.
 

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.