Associate Director, Student Experience

• →Assists and owns part of the day-to-day operations execution and logistics for signature SMP events (orientation, BoothCamp, and other events), including vendor selection, contracting, and on-site logistics.
• →Continually develops and maintains knowledge of early career functions and industries that target early career students for recruiting. Analyzes markets and trends as they relate to the early career job search and incorporates tips/advice into coaching students, and in developing career programming.
• →Employer outreach and eventually coaches and advises students 1:1 on career, academic, and student life topics, supporting both short-term decision-making and long-term development.
• →Partners with senior team members to learn and apply best practices in career coaching, employer outreach and program delivery
• →Supports student life programming, including community-building events, wellness initiatives, and other student experience programming.
• →Maintains and administers the program's master calendar day-to-day, ensuring accuracy and enforcing calendar policies across academics, careers, and student life.
• →Manages the team's shared inbox, and schedules and manages student coaching appointments and drop-in visits across the team's SMEs, escalating and tracking as needed.
• →Owns the operational end of the student-facing communications ecosystem and systems, such as newsletters, website updates, Canvas, Campus Groups, and career platforms, including troubleshooting and data integrity.
• →Builds and maintains relationships with employers and alumni, providing backend and direct support for employer relations, including coordinating logistics for employer information sessions and recruiting events and managing job postings.
• →Completes special projects and performs additional duties for the Specialized Masters Programs as assigned.
• →Conducts job search and career management related large lectures, hands-on workshops, special events, training programs, and one-on-one career coaching sessions. Acts as a resource for and directs students to other career resources as needed.
• →Analyzes markets and trends as they relate to job searches. Assesses student feedback and evaluations and collaborates with other career services staff members, student organizations, or other staff to determine program offerings and innovations.
• →Performs other related work as needed.

• Bachelor's degree.

• Background with program management, operations, or student support.
• Prior experience within higher education.
• Coaching, advising, or mentoring students, and/or experience with employer relations or recruiting coordination.
• Managing budgets, expense reconciliation, and vendor relationships.

• Proficient using 12Twenty, learning management, or student information systems, such as Canvas, Campus Groups, Slate, and Workday.

• Demonstrated ability to independently own and manage operational processes with minimal oversight.
• Highly organized and detail-oriented, with strong follow-through on both routine and complex tasks.
• Strong written communication skills, including newsletters, web content, and stakeholder communications.
• Work effectively in a highly entrepreneurial environment, with little structure, meet strict deadlines and handle multiple detailed tasks/projects simultaneously, with frequent interruptions.
• Demonstrated ability to work effectively and diplomatically in an interdependent, matrixed team environment specifically with colleagues, students, faculty, and corporate contacts.

• This position is currently expected to work hybrid schedule, with a minimum of three days per week in person, and more during peak weeks throughout the year.
• Work flexible hours, sometimes early mornings, late evenings, and weekend days; campus presence in Hyde Park and downtown Chicago.

• Resume/CV (required)
• Cover Letter (required)

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FLSA Status

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Pay Range

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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