Sr Mgr. Software Engineering

- Lead and manage a high-performing software engineering team, providing clear direction, mentorship, and fostering a culture of accountability, ownership, and continuous improvement. - Own end-to-end delivery for the team's scope, ensuring high-quality, reliable, and predictable execution across development and deployment processes. - Drive strong cross-organizational alignment with SRE, Cloud Platform, and partner engineering teams to resolve dependencies, improve workflows, and ensure successful releases. - Influence system design and technical direction, ensuring solutions meet standards for scalability, resiliency, and security. - Establish and evolve CI/CD practices, improving pipeline reliability, release efficiency, and automation across environments. - Ensure operational excellence, including production readiness, system health, incident response, and root cause remediation. - Participate in and lead on-call escalation as required, serving as a senior escalation point for critical production issues and ensuring timely resolution and follow-through. - Lead complex and high-visibility initiatives, managing risk, coordinating across teams, and delivering on commitments. - Drive continuous improvement in engineering practices, including automation, observability, and deployment reliability. - Partner with product and platform stakeholders to align priorities, balance trade-offs, and deliver business outcomes. - Serve as an escalation point for critical technical and operational issues, driving resolution and preventing recurrence. - Develop and grow engineers, strengthening technical capabilities, ownership mindset, and overall team effectiveness. - Evaluate and adopt tools and technologies that improve engineering efficiency and system reliability. - Proven experience as a Software Engineering Manager, or as a Sr. Staff Engineer with a track record of leading cross-team technical initiatives and owning large-scale, production-critical systems. - Strong experience with cloud platforms (AWS, Azure, or GCP) and operating distributed systems at scale. - Deep understanding of CI/CD pipelines and release processes, including tools like GitHub Actions, Jenkins, or GitLab CI/CD. - Expertise in infrastructure as code and configuration management (Terraform, Ansible). - Demonstrated ability to drive outcomes across team boundaries and influence without direct authority. - Strong experience with production operations, incident management, and system reliability improvements. - Solid technical foundation in containerization (Docker), orchestration (Kubernetes), networking, and security practices. - Proven ability to mentor engineers and lead technically, including candidates transitioning from senior IC roles. - Strong problem-solving, communication, and stakeholder management skills. - Bachelor's or master's degree in computer science, engineering, or a related field.