Phlebotomist 3

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The Department of UHealth Laboratories is currently seeking a full-time Phlebotomist 3 to work in Miami.

• Performs all department-specific functions of the Core Phlebotomist 2 while serving as a senior resource for advanced specimen collection, workflow support, and operational troubleshooting.
• Assists with resolving complex specimen collection issues, missing information, incorrect containers, test cancellations, add-on requests, recollection needs, special handling requirements, and other pre-analytical concerns in collaboration with supervisors and laboratory staff.
• Supports Blood Bank and specialty collection workflows, including Type and Screen, Blood Type Confirmation, transplant-related HLA/Chimerism specimens, reference laboratory testing, timed specimens, and other high-priority or sensitive collections.
• Provides guidance and support to phlebotomy staff regarding patient identification, specimen labeling, UChart order release, collection documentation, specimen routing, and compliance with departmental procedures.
• Assists with onboarding, training, and competency validation of new or existing phlebotomy staff, including observation of collection technique, documentation practices, and adherence to departmental workflows.
• Serves as a point of contact for routine operational questions from phlebotomy staff, clinical teams, laboratory departments, and supervisors related to specimen collection, specimen requirements, and workflow expectations.
• Monitors daily draw station workflow, patient flow, specimen transport needs, supply availability, and operational barriers, escalating concerns to the supervisor or department leadership as appropriate.
• Assists supervisor or designee with maintaining departmental logs, quality records, specimen issue tracking, rejected specimen follow-up, supply records, statistics, and reports as requested.
• Supports implementation of workflow updates, new test buildouts, reference laboratory changes, template updates, and departmental process improvements by helping communicate and reinforce changes with staff.
• Participates in quality assurance and process improvement activities related to specimen collection accuracy, labeling compliance, turnaround time, patient experience, and pre-analytical error reduction.
• Reinforces safety, infection prevention, confidentiality, biohazard handling, sharps disposal, and waste disposal procedures among staff and reports noncompliance or safety concerns to leadership.
• Provides professional communication and escalation support for patient care concerns, provider requests, collection delays, difficult collections, and other operational issues requiring senior-level judgment.
• Assists with inventory review, supply ordering communication, expired supply removal, and coordination of supplies needed for special collection workflows or assigned clinical locations.
• Performs other advanced department-specific duties as assigned to support UHealth Laboratories, Laboratory Support Services, and departmental operations.

• →Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• →Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• →Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• →Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.