Business Analyst / Technical Writer

Malaysia·Kuala Lumpurmid

OtherTechnical Writer

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Quick Summary

Overview

Responsibilities Support requirement workshops across multiple user groups or departments. Capture detailed notes, decisions, and requirement points during meetings.

Technical Tools

OtherTechnical Writer

Responsibilities

~1 min read

→Support requirement workshops across multiple user groups or departments.
→Capture detailed notes, decisions, and requirement points during meetings.
→Prepare structured documentation including BRS, SRS, SDS and functional descriptions.
→Document workflows, use cases, data mapping, and system interactions.
→Assist in modelling processes involving data collection, validation, automation, or reporting.
→Create diagrams (flowcharts, process maps) for review by stakeholders.
→Ensure documentation quality, consistency, clarity, and compliance with templates.
→Organise documentation folders, revision logs, and update cycles.
→Liaise with technical teams to ensure documentation aligns with system logic.

Requirements

~1 min read

2-5 years of experience in BA or Technical Writing roles.
Strong writing, documentation, and summarisation skills.
Experience documenting data-driven systems, analytics/reporting modules, or multi-module applications preferred.
Experience in government or public-sector projects is an advantage.
Basic knowledge of workflows, system behaviour, and requirement structures.
Degree in IT/Business IT/Communications or related field.