Onsite Customer Service and Operations

Fl-Altamonte Springs -mid

OtherCustomer Service

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Quick Summary

Key Responsibilities

Hire, train, and manage employees. Educate and promote services to our customers. Develop and implement class schedules. Manage inventory and monitor equipment.

Requirements Summary

Excellent communication, customer service, and organizational skills. Proficient in Microsoft Office products. Have a responsible and professional demeanor.

Technical Tools

OtherCustomer Service

Benefits:

Bonus based on performance
Flexible schedule
Training & development

A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

Compensation and Benefits:

Competitive pay based on experience and with possible opportunities for bonuses.
Paid training.
Opportunity to make a difference within your community!

The Position:
Oversee the “day-to-day” of the business, including interacting with customers, staff, and pool partners. The Operations Manager is fiscally responsible for all aspects of the business – managing the budget, payroll, vendor payments, and daily expenses. Aquatics manager must understand Aquatics and programs related to aquatics, must be able to develop relationships.

This is currently a part-time role with a set schedule.

Your Typical Responsibilities:

Hire, train, and manage employees.
Educate and promote services to our customers.
Develop and implement class schedules.
Manage inventory and monitor equipment.
Develop and adhere to the annual budget.

Minimum Qualifications:

Excellent communication, customer service, and organizational skills.
Proficient in Microsoft Office products.
Have a responsible and professional demeanor.

Preferred Qualifications:

Lifeguarding/First Aid/CPR/AED Certification(s), may also be obtained during training.
Business administration, project management, finance, recreation, accounting or applicable experience.

About Us:

"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.