Patient Service Specialist Gastroenterology (GI) and Nutritional Health Clinic

This is a full-time, day shift position!

***$1,000 sign on bonus for a six-month, full-time commitment! ***

Join our Gastroenterology (GI) Clinic team as a Patient Service Specialist and play an essential role in supporting patients throughout their digestive healthcare journey. Our GI specialists provide comprehensive care for conditions affecting the digestive system, like esophagus, stomach, liver, gallbladder, and pancreas.

As a Patient Service Specialist, you will be the welcoming face of our clinic and an important connection between patients, providers, and the healthcare team. You will help create a positive experience by ensuring patients receive timely access to specialty care and the support they need to manage their health.

• Provide professional, compassionate, and welcoming reception support for patients, families, physicians, and healthcare team members.
• Coordinate patient flow to support efficient clinic operations and keep providers on schedule.
• Schedule appointments, while ensuring patients are connected with the appropriate specialty services.
• Maintain accurate patient records, demographics, and account information while following privacy and compliance standards.
• Assist patients with questions related to appointments, referrals, insurance, and clinic processes.
• Manage incoming calls by identifying patient needs, providing appropriate assistance, and directing concerns to the correct team member.
• Support a patient centered environment where individuals feel informed and cared for throughout their GI care experience.

For more information on our GI clinic, follow the link here: Gastroenterology in Glenwood Springs | Valley View Hospital (vvh.org)

• High School diploma or equivalent.

• Clerical: typing filing, scheduling, computer, phone and people skills
• Bilingual preferred
• Excellent customer service skills; strong computer skills

• Two years in a reception or clerical field preferred

Valley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!

This position will be open for a minimum of three days and until a top applicant is identified.

About Us
Located between Aspen and Vail, along the Colorado River, Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax, we also have the largest hot springs pool in the world. As a community with a population of about 10,000, Glenwood Springs is an ideal size.

Valley View Hospital offers exceptional benefits, including a robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days. Relocation and other financial assistance may apply, along with many more employee perks.

At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.