Patient Services Specialist The Spine Center

***$1,000 sign on bonus for a six-month, full-time commitment! ***

This is a full-time, day shift position! 

What You’ll Do

As a Patient Service Specialist, you will help create a positive experience from the patient’s first phone call through their clinic visit.

• Welcome, check in, and assist patients with professional and compassionate service.
• Schedule new and established patient appointments with the appropriate provider.
• Process incoming referrals and ensure required records, imaging, and documentation are available.
• Coordinate with providers, clinical staff, referring offices, imaging departments, and other healthcare teams.
• Answer incoming calls and help patients navigate appointments, referrals, and general clinic questions.
• Maintain accurate patient demographics, insurance information, consents, and medical records.
• Collect patient payments and assist with basic billing and insurance questions.
• Manage appointment requests, work queues, patient messages, and other administrative tasks within the electronic health record.
• Help keep patient flow organized and providers’ schedules running efficiently.

• High school diploma or equivalent 
• Clerical: typing, filing, scheduling, computer, phone
• Exceptional customer service skills required
• Ability to multi-task in a fast-paced environment
• Bilingual (English/Spanish) preferred
• Receptionist/clerical experience required
• Patient care background preferred
• Experience in a clinical setting highly preferred.

• ‎$19.00- $27.75/hour 
• Entry salary dependent upon education, skill set, and experience.

This position will be open for a minimum of three days and until a top applicant is identified.