vapi
vapi1d ago
New
$200K – $240K/yr

Head of Data

United StatesUnited States·San Franciscofull-timeexecutive
DataData Manager
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Quick Summary

Key Responsibilities

Own the single source of truth. Define and own Vapi's core metric set (ARR, NRR, churn, call volume, latency, reliability) and build the canonical data model every team pulls from.

Requirements Summary

catered meals, transportation, gym, and a $10k annual L&D budget

Technical Tools
DataData Manager
  • Voice AI that resolves, not transfers

  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

  • Trusted by 1 million developers building the future of voice agents

  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

  • Try talking to Vapi now!

  • Vapi has more data than clarity. One billion calls, millions of developer events, and an enterprise book growing 10x, but no single source of truth.

  • Finance, GTM, Product, and Engineering each have their own numbers. Alignment breaks down exactly when it matters most.

  • You will be our first Head of Data. You will build the function from scratch: the canonical metrics, the infrastructure behind them, and the culture that trusts them.

  • This is a leadership role reporting to the CFO. Every function's ability to move fast and move together depends on the work you do.

Responsibilities

~1 min read
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Nice to Have

~1 min read
  • First or founding data leader at a Series A through C company.

  • Background at a developer-facing platform, API business, or usage-based SaaS company.

  • Familiarity with usage-based billing data models and revenue metering systems.

  • Hands-on HIPAA or GDPR compliance in an analytics context.

  • Built data products for external customers, not just internal stakeholders.

  • Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.

    • We finish what we start and build trust by being people others can count on.

    • We value urgency and momentum. The fastest path to customer value usually wins.

    • We go directly to customers, data, and teammates instead of relying on summaries or assumptions.

    • We operate as one team. We share credit, own mistakes together, and support each other when things get hard.

    • We give feedback clearly, respectfully, and without delay.

    • Generational impact: Build the human interface for every business

    • Ownership culture: Many of us are previous founders

    • Kind team: The founders, Jordan and Nikhil, are Canadians

    • Tier-1 Investors: YC, KP seed, Bessemer Series A

    What We Offer

    ~1 min read
    ✓Real stake: We offer a competitive salary and excellent equity ownership
    ✓Comprehensive health coverage: medical, dental, and vision plans
    ✓Team love: We love hanging out, and we do quarterly off-sites
    ✓Flexible time off: take what you need
    ✓More: catered meals, transportation, gym, and a $10k annual L&D budget

    Location & Eligibility

    Where is the job
    San Francisco, United States
    Hybrid — some on-site time required
    Who can apply
    US

    Listing Details

    Posted
    September 24, 2026
    First seen
    September 25, 2026
    Last seen
    September 25, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    66%
    Scored at
    September 25, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    vapiHead of Data$200K – $240K