Quick Summary
Own the single source of truth. Define and own Vapi's core metric set (ARR, NRR, churn, call volume, latency, reliability) and build the canonical data model every team pulls from.
catered meals, transportation, gym, and a $10k annual L&D budget
Voice AI that resolves, not transfers
Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
Trusted by 1 million developers building the future of voice agents
Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
Vapi has more data than clarity. One billion calls, millions of developer events, and an enterprise book growing 10x, but no single source of truth.
Finance, GTM, Product, and Engineering each have their own numbers. Alignment breaks down exactly when it matters most.
You will be our first Head of Data. You will build the function from scratch: the canonical metrics, the infrastructure behind them, and the culture that trusts them.
This is a leadership role reporting to the CFO. Every function's ability to move fast and move together depends on the work you do.
Responsibilities
~1 min read- →
Nice to Have
~1 min readFirst or founding data leader at a Series A through C company.
Background at a developer-facing platform, API business, or usage-based SaaS company.
Familiarity with usage-based billing data models and revenue metering systems.
Hands-on HIPAA or GDPR compliance in an analytics context.
Built data products for external customers, not just internal stakeholders.
Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
We finish what we start and build trust by being people others can count on.
We value urgency and momentum. The fastest path to customer value usually wins.
We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
We give feedback clearly, respectfully, and without delay.
Generational impact: Build the human interface for every business
Ownership culture: Many of us are previous founders
Kind team: The founders, Jordan and Nikhil, are Canadians
Tier-1 Investors: YC, KP seed, Bessemer Series A
What We Offer
~1 min readLocation & Eligibility
Listing Details
- Posted
- September 24, 2026
- First seen
- September 25, 2026
- Last seen
- September 25, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 66%
- Scored at
- September 25, 2026
Signal breakdown
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