Consultant - Commercial Services

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

 

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

 

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

We are looking for driven self-motivated Consultants with exposure implementing, supporting, or administering business/IT operations for software solutions. Consultants will be implementing the Veeva’s solution (Commercial Cloud) to help customers transforms business processes across commercial and medical with efficiency and compliance

Business level communication skill is required in both English and Japanese. This is a full-time permanent role with Veeva. This is a customer-facing role and it is required to work in Tokyo or Osaka. Some customers may ask you to work onsite.

Configuration and implementation of Commercial Veeva Solution (Veeva CRM/Vault CRM/Veeva PromoMats/Events Management, etc.) based on requirements gathering workshops to our global/domestic clients.

Manage tasks during the implementation project such as workshops delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities.

Collaborate with customers and team members both Japan-based and Global-based

Alignment with customer’s global governance

Collaborate cross-functionally with Product, Strategy, Sales, CSM and other teams across the company.

Experience in the Life Sciences space with knowledge of promotional materials or commercial excellence.

Direct experience with systems such as Veeva CRM, Veeva Vault PromoMats, Salesforce, Oracle and other Life science industry technologies

Data Analysis, computer science, or related degree

Experience in services delivery management and/or systems implementation, project management

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

 

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.