Veeva9mo ago

$22 – $28/yr

Speaker Management Coordinator

New Jersey - LyndhurstFull-Timemid

OtherSpeaker Management Coordinator

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Quick Summary

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Technical Tools

OtherSpeaker Management Coordinator

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Speaker Management Coordinator will coordinate all life cycles of the contracting process which includes but is not limited to, reviewing requests for accuracy, drafting and executing contracts, ensuring compliance with company policies and legal requirements.

Database & Data Management

Manage speaker data within VDE's proprietary events management platform, ensuring accuracy and confidentiality for customer accounts

Generate and analyze daily speaker reports to track tasks and update information efficiently

Stakeholder & Speaker Communication

Serve as a primary point of contact, providing daily updates to customer teams and relevant stakeholders

Communicate directly with speakers regarding their contract status and facilitate the collection of any outstanding information

Provide status updates and manage follow-ups with internal account stakeholders for missing speaker details

Contract Management & Compliance

HCP Consulting Contracting experience is a benefit

Oversee the speaker nomination and contracting process, including generation, redlining, and amendments

Interpret and execute legal contracts accurately on behalf of stakeholders

Strictly adhere to performance metrics, Standard Operating Procedures (SOPs), and compliance guidelines specific to each customer

Maintain current knowledge of relevant regulations (e.g., OIG, PhRMA Code)

Ensure adherence to all company policies, including confidentiality, sensitive communication, and intellectual property

Operational Excellence

Effectively manage a high volume of tasks while maintaining prompt responses to emails and chats

Organize and maintain customer email inboxes to ensure timely and appropriate communication

Strong organizational skills with great attention to detail

Capability to switch tasks often, and multiple customers simultaneously

Strong interpersonal, verbal, and written skills both internally and externally, with the ability to effectively engage with the customer

Skilled in Customer Service, and the ability to solve problems while ensuring customer satisfaction is met

Familiar with health sciences and regulated environments a benefit

Ability to work independently, with competent decision-making skills, and successfully manage multiple priorities in a fast-paced environment

Strong working knowledge of Gmail and Microsoft Office Product Suite, with the skill to work primarily in Microsoft Excel, Smart Sheets, and SignNow

Positive attitude at all times and the ability to work with a team and maintain a “Whatever it Takes” attitude

Ability to boost team morale

Ability to take constructive feedback and adjust in order to progress forward

Ability to take on additional ad hoc tasks as needed to support the team without complaint

Ability to work flexible schedules and/or extended hours to meet clients’ business needs

Ability to maintain productivity while performing repetitive contracting tasks every day

Basic Math and Spelling proficiency

Ability to work and thrive in a team atmosphere

High School diploma or GED required. A college degree preferred or equivalent experience

Experience working at a pharmaceutical/biotech or third-party agency a plus

Great for individuals with a Sales, Hospitality, or Customer Service background

Must be a go-getter and very personable while having patience with the process

Possess strong analytical and problem-solving skills

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Base pay: $22 - $28/hour

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.