The Patient CRM Strategy Lead acts as the CEO for the Patient CRM product suite and is the market owner for the product. This role is responsible for shaping Veeva’s Patient CRM product strategy, creating the Patient CRM product messaging and positioning, determining Patient CRM customer pricing, playing a lead role in senior-level customer discussions, and overall customer success with Patient CRM. The strategy lead is also responsible for the content and structure of our customer events and information flow to the sales teams.
Advise the Veeva Patient CRM product team on product capabilities and priorities
Create the product messaging and positioning
Create the sales strategy for the Patient CRM product and direct the sales team to execute on that strategy
Determine Patient CRM customer pricing
Play a customer facing role in senior level discussions on the Patient CRM product and strategy
Own overall customer success for Patient CRM
Create and own the revenue plan for the Patient CRM product
Build a high performing, collaborative Patient CRM strategy team
8+ years in the Life Sciences industry
3+ years developing or implementing a Patient CRM product
5+ years as a market owner/practice leader
5+ years as a manager of teams of 6+ people
5+ years of consulting experience at a major technology or consulting firm
3+ years in a comparable strategy role
5+ years experience with SaaS
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Follow the application process and submit your resume.
If moving to the interview stage, our process is as follows:
- A conversation with the hiring manager
- A personality assessment
- A practical case exercise
- A final conversation with our group's Senior Leader
Once all interviews are complete, the manager will be in touch with a final decision.
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Base pay: $150,000 - $300,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.