Business Analytics Specialist - REMOTE

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

• Support end-user engagement processes such as assisting credit unions and internal users in the creation of reports.

• Research data questions/issues and reporting solutions back to the BI Analysts when a defect is found, or improvement is needed.

• Design and develop new reports to solve complex business problems.

• Create and maintain educational assets and training materials.

• Facilitate internal and external training classes.

• Champion and promote analytic tools, methods and conceptual approaches by demonstrating paths to improved business intelligence, and decision making.

• Define and execute within product lifecycle and iterative design processes for new work products (reports, educational assets, engagement techniques).

• Participate in formal projects to produce project definition/initiation document clearly defining scope and project objectives; elicit, document and prioritize business requirements, understand business risks, and transition from requirements to solutions and business implementation principles.

• Collect, evaluate and compress data and information from various sources, elicit actual user needs, and document a new concept or remediation plan.

• Develop use cases and execute test scripts for user acceptance testing processes.

• Identify, develop and support business implementation and readiness tasks, mitigating risk and remediating end-user adoption hurdles.

• Perform other duties as assigned.

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.