Customer Service / Sales Support Coordinator (Onsite – Lincoln, NE)

Vertiv is looking for a highly organized and customer-focused Sales Support Coordinator to join our team in Lincoln, NE (onsite, 5 days/week). In this role, you’ll be at the center of the action—supporting key customer accounts, coordinating projects from order to delivery, and working cross-functionally to ensure a seamless customer experience.

If you enjoy working in a fast-paced environment, solving problems, and collaborating with multiple teams, this is a great opportunity to grow your career in operations, project coordination, and customer support.

• →Serve as the primary point of contact for key customers, managing open orders, project updates, and issue resolution
• →Coordinate end-to-end project execution, from initial order through delivery and completion
• →Partner with internal teams including sales, operations, supply chain, and services to ensure projects stay on track
• →Build and manage project plans, aligning timelines, inventory, and resources
• →Proactively identify risks and drive issue resolution and escalation management
• →Support multiple projects simultaneously across various customer sites and applications
• →Help ensure a high level of customer satisfaction and on-time delivery

• 1–3 years of experience in customer service, sales support, project coordination, or operations
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication skills and ability to collaborate across teams
• Comfortable working in a fast-paced, team-oriented environment
• Problem-solving mindset with attention to detail

• Experience in a technical, manufacturing, or engineering-related environment
• Familiarity with order management, logistics, or supply chain processes
• Proficiency in Microsoft Office (Excel, Teams, Outlook)

• High school diploma required
• Bachelor’s degree preferred