Senior Programmatic Operations Lead

• 5+ years of hands-on programmatic trading or campaign operations experience.
• Ideally 7–10 years of relevant experience.
• Significant independent responsibility for programmatic campaign delivery.
• Deep practical experience across multiple DSPs.
• Strong preference for experience with:
• DV360
• Basis
• Simpli.fi
• Amazon DSP
• Meta
• YouTube
• Proven experience managing high-volume, multi-line-item campaign builds.
• Strong troubleshooting, optimisation, and QA judgment.
• Ability to identify and resolve complex delivery issues.
• Strong written and verbal communication.
• Ability to coach and develop junior programmatic operators.
• Comfortable working in a high-volume, deadline-driven environment.

• → Architect complex programmatic campaign structures across multiple DSPs and channels.
• → Oversee campaign execution, pacing, optimisation, inventory quality, and troubleshooting.
• → Own QA standards and approve complex or high-risk campaigns before launch.
• → Provide senior-level troubleshooting and diagnose delivery issues beyond basic pacing problems.
• → Guide PMP and deal activation, supply troubleshooting, and inventory quality management.
• → Coach Programmatic Campaign Operations Specialists and establish repeatable SOPs and operating standards.
• → Partner with the Client Account Manager on technical client issues.
• → Join client or agency calls when senior programmatic expertise is required.
• → Work with Data Engineering and Dashboard teams to ensure campaign structures and reporting definitions remain aligned.
• → Identify opportunities for automation, workflow improvements, and increased delivery capacity.
• → Provide senior oversight across the wider programmatic delivery team.

• SSP and PMP curation.
• PMP/deal troubleshooting.
• Ad servers and verification vendors.
• CTV/OTT and online video.
• Regulated-category policy escalations.
• Previous team-lead or management experience.
• Experience working with U.S. or international agency clients.

• Campaigns launch accurately and on time.
• High-risk work is identified and corrected before reaching the client.
• Pacing and performance issues are proactively addressed.
• QA standards are consistently maintained.
• Junior operators become increasingly independent while maintaining quality.

Important: This is a senior technical delivery and operations role, not a sales position. The role does not own commercial negotiations, pricing, renewals, upselling, or DSP vendor contracts.