SECURITY COMPLIANCE EXPERT (CHARM) - VOIS

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a CHARM Security Compliance Expert to act as a senior authority for the governance, optimisation, and continuous evolution of security controls across the Cyber function. The role focuses on ensuring adherence to Vodafone Security Baseline requirements across IT, cloud, and network environments, while enabling strong alignment between policy intent, control execution, and assurance validation. The individual will also support audit readiness, oversee remediation of control gaps, and drive improvements in compliance maturity through collaboration with key stakeholders. ## What you’ll do • Ensure adherence to Vodafone Cyber Security Baseline requirements and the CHARM control framework, providing guidance on applicability and intent • Drive lifecycle compliance of security controls (e.g. hardening, patching, vulnerability management) across IT, cloud, and network domains • Perform and support periodic control assessments, operational effectiveness reviews, and evidence validation to maintain continuous audit readiness • Contribute as a subject matter expert in internal and external audits, including evidence preparation, remediation tracking, and clarification of control intent • Provide governance oversight and control input for systems under development or undergoing change • Lead, maintain, analyse, and present compliance dashboards, metrics, and trends for risk-based decision making • Participate in cyber risk assessments, including risk identification, analysis, articulation, and mitigation tracking • Engage with stakeholders across Technology, Architecture, and Service Ownership to address control gaps and prioritise remediation • Drive continuous improvement in compliance processes through standardisation and automation ## Who you are • A professional with 9+ years of experience in Information Security Governance, Risk and Compliance (GRC), ideally within large or multi-market environments • Highly knowledgeable in security governance models, control frameworks, and compliance lifecycle management • Experienced in supporting internal and external audits, assurance reviews, and regulatory compliance • Skilled in collaborating with diverse stakeholders and influencing security prioritisation • Knowledgeable in IT Service Management (ITIL) and its integration with security controls • Familiar with infrastructure, data centres, operating systems (Windows, Unix/Linux), middleware, and cloud environments from a governance perspective • Able to translate security requirements into actionable compliance expectations • Well organised, detail-oriented, and able to manage multiple priorities effectively • A confident communicator, comfortable engaging with senior stakeholders • Fluent in written and spoken English • Certified in CISM or an equivalent GRC-focused certification • Experienced in ISO27002 (or similar) implementation and control assurance practices • Proficient in Microsoft Office tools (including advanced Excel) and Power Platform or similar dashboarding/automation tools ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you ## What skills you will learn • Opportunity to contribute to enterprise-wide cyber security governance and compliance maturity • Exposure to global audit and assurance practices across multiple markets • Collaboration with senior stakeholders and cross-functional teams • Involvement in initiatives focused on automation, standardisation, and process improvement • A role that combines strategic thinking with hands-on compliance execution ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media • LinkedIn: https://www.linkedin.com/company/vois/ • Facebook: https://www.facebook.com/voisglobal • Instagram: https://www.instagram.com/voisglobal/ • You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2