Software Testing Specialist

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a skilled Manual & Automation Telecom Tester with 4 to 6 years of experience in software testing, preferably within the telecommunications domain. This role focuses on end-to-end testing across Business Support Systems (BSS) and Operational Support Systems (OSS), supporting products and services including mobile, fixed line, broadband and TV. The successful candidate will bring hands-on expertise in manual testing, API testing, defect management, SQL validation and telecom platforms such as Siebel CRM, Kennan Billing, Webmethods and JIRA. Based in Pune, the role offers the opportunity to contribute to large-scale telecom testing initiatives while working within Agile and Waterfall delivery environments. ## What you’ll do * Perform end-to-end testing for telecom applications, including CRM, billing and integration platforms. * Analyse business and technical requirements and create comprehensive test plans and test cases. * Execute functional, regression, integration and system testing activities. * Design, develop and execute API and web service test cases using relevant testing tools. * Validate telecom-specific processes including call flows, billing, provisioning and network configurations. * Manage defects, testing progress and reporting activities through JIRA and related quality tools. * Perform backend validation and data integrity checks using SQL. * Collaborate with developers, business analysts and quality assurance stakeholders to ensure complete test coverage. * Support testing across multiple customer channels including CRM platforms, online portals and mobile applications. * Participate in Agile ceremonies, sprint activities, defect triages and quality review forums. * Contribute to test strategy discussions and continuous improvement initiatives across the testing function. ## Who you are * 4 to 6 years of experience in software testing within telecom or related industries. * Strong understanding of telecom BSS/OSS systems and platforms. * Hands-on experience with Siebel CRM, Kennan Billing, Webmethods, JIRA and SQL. * Experience in API testing and exposure to automation testing frameworks. * Knowledge of mobile, fixed line, broadband and TV service testing. * Familiarity with Agile and Waterfall delivery methodologies. * Strong analytical thinking and problem-solving capabilities. * Effective communication, stakeholder engagement and documentation skills. * Detail-oriented, proactive and able to work both independently and collaboratively. * ISTQB Practitioner certification or equivalent certification is desirable. * Graduate or post-graduate qualification in Computer Science, Information Technology or a related discipline. ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you * Opportunity to work on complex telecom products and services across multiple technologies and platforms. * Exposure to large-scale testing programmes within a global telecommunications environment. * Collaborative working environment that values speed, simplicity, trust and innovation. * Involvement in end-to-end quality assurance activities across customer-facing and backend systems. * Opportunity to work with cross-functional teams and stakeholders in an international setting. * Learning and development opportunities through varied testing projects and technologies. ## What skills you will learn * Advanced telecom BSS/OSS testing practices. * End-to-end quality assurance and test strategy execution. * API and integration testing techniques. * Defect management, reporting and stakeholder communication. * Agile delivery and collaborative ways of working. * Data validation and backend testing using SQL. * Exposure to customer-centric testing across digital and telecom channels. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media * LinkedIn: VOIS LinkedIn * Facebook: VOIS Facebook * Instagram: VOIS Instagram * You can also chat with our employees to learn more about our projects: Employee Connect