(VF-JA) Network Demand & Planning Manager

## Purpose role The Manager SRAN Optimization leads and manages all activities related to Radio Network Optimization (2G/3G/4G/5G) to ensure the best quality of service (QoS), user experience (Q0E), and efficient of network resources. ## Key Responsibilities Network Performance management o Supervise daily/weekly/monthly network performance analysis across 2G/3G/4G. o Track all KPIs as per Vodacom guidelines o Ensure Performance aligned with business and Regulatory SLAs. Optimization Strategy & Planning o Define and implement the optimization roadmap per region and/or per technology. o Lead optimization campaigns for new sites, new features, or network changes such refarming, DSS, VOLTE. o Oversee pre- and post-launch optimization of newly integrated sites or/and clusters. o Design and implement optimization strategies to improve efficiency, capacity, coverage, quality or cost-effectiveness Team & Process o Manage a team of optimization o Lead all entities (Huawei, ZTE, Accenture, …) subject to Optimization contract with Vodacom o Define procedures for drive test analysis, parameter tuning, KPI monitoring or for any optimization activity. o Ensure best practices and standardization across regions and vendors. o Coordinate borders matter with other country through Regulator’s guidelines and processes. Cross-functional Coordination o Work closely with planning, rollout, transmission and core network teams. o Coordinate actions following customer complaints, VIP issues, or coverage gaps. o Interface with vendor partners to validate features, trials, or software upgrades Tools and Automation o Manage optimization tools o Promote use of AI/ML or automation for anomaly detection and self-healing o Oversee database integrity for live and planned configurations. o Utilize analytics tools such crowdsourcing, Sonar, Smart planning, Atoll, TEMS…. ## Accountabilities * Achieve and maintain network KPIs and user experience scores. * Ensure on-time resolution of performance degradation or services issues * Provide accurate and timely performance reports to management and regulators * Ensure alignment of optimization strategy with growth and business needs ## Decision ownership * Prioritize optimization efforts by region, technology, or business impact * Approve key parameter changes, features activation or frequency refarming plans. * Validate performance acceptance for new sites or network changes * Decide on vendor escalations or design changes based on performance gaps ## Core competencies, knowledge and experience: Core Competencies • Leadership & Team Management • Analytical thinking • Strategic Planning • Cross-functional communication • Project Management • Adaptability & Innovation Knowledge areas • Strong knowledge of wireless network technologies such as LTE, CDMA, GSM, UMTS. 5G is an advantage. • Performance management and monitoring Tools (OSS/UME/U2000, Huawei PRS, Smart Care….) • Excellent computer skills of Microsoft Word, Excel, PowerPoint • Data analytics and scripting in Excel, SQL or other data processing languages for custom analysis and automation • KPIs, QoE/QoS and SLAs analysis • Drive test & post-processing • RF Parameters and futures tuning Experience • +/- 7 years in a relevant optimization, engineering, or performance management role and environment • Cross-Functional Projects • System integration in multi-vendor or multi-platform environments • Change management process • Network Modernization & Audits • Regulatory engagement & KPI /DT Benchmarking engagement • Team leadership and organization Must have technical / professional qualifications: • Bachelor’s degree (BAC+5) in electrical engineering (Telecommunications) or related fields