Customer Service Attendant - Car Wash Naperville - $20+/HR OTE

At WashU, a Customer Service Attendant (CSA) is ultimately focused on delivering exceptional customer service. Their primary responsibility is to sell monthly memberships to help our customers get the best value and unlimited access to our services. CSA's are how our customers experience WashU and should always aim to represent the brand as a fun, high-quality, and professional environment.

• →Greeting customers warmly, answering questions about services and memberships, and encouraging sign-ups for monthly membership packages
• →Promote and upsell premium wash services
• →Process cash and credit card payments while maintaining accurate transactions and customer records
• →Address and resolve customer concerns in a timely and professional manner
• →Operate car wash equipment, including power washers, vacuums, and other cleaning tools, and monitor vehicles during the wash process to ensure quality service
• →Perform general facility upkeep, including washing floors, emptying trash cans, and cleaning equipment

• Strong communication and interpersonal skills; sales experience preferred
• Ability to work in a fast-paced, team-oriented environment while providing high-quality customer service
• Detail-oriented with the ability to handle cash and credit card transactions accurately
• Reliable and punctual with a willingness to work weekends and holidays as needed
• Physically able to operate car wash equipment and perform general cleaning tasks

No prior car wash experience is required—we provide on-site training to help you succeed.

This job description is not intended to be a comprehensive list of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.