HRIS Specialist

• Plan, implement and maintain HRIS processes aligned with global standards and regional requirements, as per defined scope, responsibilities and defined priorities.
• Monitor system adoption and performance within assigned scope.
• Support regional and end market HR teams with HRIS queries and issues.
• Identify regional opportunities for process improvement and automation.
   

• Ensure accurate and up-to-date employee data within HRIS systems
• Generate regional dashboards and reports for business and HR leadership
• Conduct regular audits to maintain data integrity and compliance with local laws and internal policies
• Highlight trends, gaps, or anomalies in regional data and recommend improvements
   

• Ensure regional HR processes comply with local labor laws and internal HRIS policies
• Maintain consistency with global HR standards and workflows
• Serve as a liaison between the region, HR Systems Manager, and Admins, and Head of HR.
   

• Act as the first point of contact for regional HR teams on system issues
• Train and guide regional HR staff on system usage, workflows, and best practices
• Support change management during system updates, rollouts, or process improvements
   

• Partner with HR Systems Manager to standardize processes across markets
• Provide input on system upgrades, enhancements, and new features
• Work closely with Admins to ensure smooth operational support for HRIS platforms

Requirements

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field
   

• 3+ years in HRIS or HR Technology roles within multinational or multi-market organizations
• Hands-on experience with HiBob, JazzHR, or similar HRIS platforms
• Knowledge of HR processes, local compliance requirements, and global reporting standards
• Experience in regional system adoption and cross-market project support
   

• Strong analytical, reporting, and problem-solving skills
• Attention to detail and accuracy in data management
• Ability to work independently and collaboratively across regions
• Excellent communication skills, able to present technical concepts to non-technical audiences
• High initiative, solution-orientation, and integrity
• Ability to drive process standardization and adoption across markets

KPIs

• Regional HR system adoption rate: ≥ 90% of HR and business users actively using HRIS
• Time to resolve HRIS queries: ≥  95% of tickets resolved within SLA
• User satisfaction score: ≥ 85%  positive feedback from HR teams

• Data accuracy rate: ≥ 98% of employee records correct and complete
• Compliance adherence: 100% alignment with global policies and regional labor laws
• Audit completion: 100% of scheduled data audits completed on time

●     Process automation adoption: ≥ 75% of regional HR processes automated where feasible

●     Reduction in manual entries: ≥ 50% reduction in manual data handling over baseline

●     Timely completion of HRIS projects: ≥ 90% of projects delivered on schedule

• Timeliness of reports: ≥ 95% of required reports delivered on time
• Accuracy of reporting: ≥ 98% of reports
  require no correction
• Insights delivered: Minimum of 2 actionable insights per quarter for HR leadership

• Regional support coverage: ≥ 90% of queries resolved without escalation
• Cross-functional collaboration: Participation in 100% of assigned HRIS/global initiatives
• Knowledge transfer & training: Conduct 1–2 regional training sessions per quarter