WeLab Bank - (Senior) Officer, Wealth Management Operations

WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China and Indonesia, with over 70 million individual users and over 700 enterprise customers. WeLab uses game-changing technology to help users access credit, save money, and enjoy their financial journey.

At WeLab, we always put our people first. Embarking on a career with WeLab means being part of the driving force to make financial services accessible for everyone. In our flat and agile organization, you will get all the opportunities to make real impacts and deliver change. Most importantly, while you achieve greatness, we will ensure you have an amazing experience at WeLab! 

Our team is energetic and passionate who can deliver and execute, and we are looking for intellectually curious, open-minded, and smart-working individuals who are just as passionate as we are about making financial services enjoyable. 

Join us to build a better financial future for everyone! 

About You:

• You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment 
• You enjoy doing purpose-led and meaningful work 
• You have a strong thirst for knowledge and are driven to find solutions that don't exist yet 
• You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective) 
• You always find a way to get things done without sacrificing the quality of your work, integrity, and values 
• No task is off limits for you 
• You are humble and prioritize the success of the team over your own with an eagerness to help those around you 
• You don't shy away from challenges and can bounce back from setbacks 

What you’ll do and what success looks like:

• Trade Order Management & Settlement: Monitor and manage trade orders for HK and US stocks, ensuring accurate and timely settlement. Keep a close eye on fails and proactively follow up on trade breaks. 
• Corporate Actions: Process corporate actions (dividends, distributions, splits, mergers, rights issues, etc.) meticulously to ensure accurate position records and timely distributions. 
• Reconciliation: Perform daily reconciliations of trade activities, cash and position balances, broker statements, and internal records across multiple asset classes. Quickly identify and escalate any discrepancies to the supervisor for prompt resolution. 
• Process Improvement: Proactively identify opportunities to improve the efficiency and quality of our operational services and present innovative suggestions to the team. 
• Project Support & Testing: Provide hands-on support for ad-hoc projects and assist in user acceptance testing (UAT) for various system enhancements related to wealth management operations. 
• Compliance Support: Ensure strict adherence to relevant regulatory requirements and internal policies to safeguard our operations. 
• Documentation: Maintain accurate, organized, and up-to-date documentation of all operational activities. 
  

What we’re looking for:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. 
• 1 to 2 years of relevant experience in securities trading or wealth management operations. (Highly motivated fresh graduates or candidates with less experience will also be considered). 
• Experience in handling Mutual Funds is highly desirable and considered a strong plus. Exposure to virtual assets is also advantageous. 
• Understanding of market settlement practices and margin financing. 
• Hands-on experience with Bloomberg, CMU, CCASS, or other settlement systems is preferred. 
• Basic knowledge of the rules and regulations of the SFC and the Stock Exchange of Hong Kong. 
• Excellent interpersonal, communication, and organizational skills, with a strong sense of responsibility and attention to detail. 
• A true team player who is flexible, independent, and comfortable working under pressure in a dynamic working environment. 
• Proficient in Microsoft Office applications. 
• Good command of spoken and written English and Chinese (Cantonese/Mandarin). 

Perks and Benefits to enrich your experience at WeLab:

• Learning and development stipend - we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn 
• Wellness and happiness – Numerous activities to let you focus on your physical and mental wellbeing. We allow flexible time offs to take care of personal matters and to enjoy time with family and friends 
• Comfortable and positive work environment – Open plan office for easy collaboration and social with your colleagues, or branch out into your own thinking pods when needed, with FREE food and drinks for when you want to recharge 
• Work smart, play hard – Connect with your colleagues over food and drinks at the stocked pantry, in the spacious social area with board games and a ping pong table, or over activities like hiking, yoga, badminton, etc. 
• A big and contagious smile on everyone’s face to make you happier :) 

WeLab’s Awards & Recognitions:

• Asia Banking Finance Retail Banking Awards: Virtual Bank of the Year - Hong Kong  
• CNBC Disruptor 50: the only Hong Kong-based company on the list 
• Financial Times Asia-Pacific High-Growth Companies: #2 in ranking  
• The Chinese University of Hong Kong “Corporate Innovation Index”: #1 in ranking 
  

We offer a competitive salary package to the successful candidate. If you are interested in joining this exciting team, please apply with resume via the "Apply" button below.

All information provided by applicants will be used for recruitment purposes only. Information of unsuccessful applicants will be destroyed within 24 months of receipt.