Mount Isa Team Leader

• Full-Time (10 months) based at our Mount Isa Carer Hub
• Build stronger community connections and outcomes for carers
• $51.00 - 53.31 phr (SCHADS Level 5B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

Lead the day-to-day delivery of Carer Gateway Services in Mount Isa, where you’ll have the opportunity to make a visible impact through operational leadership, coaching and support of Carer Hub Navigators. Working closely with the Service Integration Lead, you’ll play a key role in coordinating local operations, workforce coverage and service demand while ensuring safe, high-quality and carer-centred outcomes.

A key part of your role will be building strong local community connections. You’ll engage with carers, community organisations, service providers and referral partners to strengthen support networks, improve access and ensure services reflect the needs of the local community. You’ll also contribute to initiatives that promote carer resilience, inclusion, connection and advocacy, using culturally safe and strengths based approaches.

Based on site at the Mount Isa Carer Hub, this is an opportunity to make a genuine difference in the lives of unpaid carers across the region. You’ll bring confident people leadership, strong communication, relationship building and problem solving skills, together with a sound understanding of community development and a commitment to delivering connected, inclusive and responsive services.

• Tertiary qualification in a relevant discipline (e.g., social science, community services, health or human services) or a related discipline and/or equivalent relevant experience
• Demonstrated experience working within one or more of the carer, mental health, community, disability or health sectors.
• Strong communication, relationship-building and problem-solving skills, along with an understanding of the local community.
• Understanding of relevant government policy and directions in carer services and reform.
• Proficiency in Microsoft Office and other relevant digital systems. 

• Current valid Driver’s License and the ability to undertake travel for the role
• Current Working with Children Check and NDIS Workers Screening Check
• Right to Work within Australia and 100 points of ID
• Satisfactory National Police Records Check (valid within the last 12 months)
• NDIS Worker Orientation Module Certificate
• Available to participate in ‘out of hours’ activities as required

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.