Senior Peer Worker

At Wellways, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to contribute. We warmly welcome applications from Aboriginal and Torres Strait Islander peoples, people with lived experience of mental health challenges or disability, people from multicultural backgrounds, and people who identify as LGBTIQA+. We recognise that diverse experiences and perspectives strengthen our workforce and the communities we support.

• Join us to support a multidisciplinary clinical team across Tasmania

• Shape high-quality, person-centred mental health care through Connected Care

• SCHADS 4B ($46.70-$50.25p/h) + Superannuation, depending on qualifications and experience

Connected Care is seeking an experienced and passionate Senior Peer Worker to guide and lead our Peer workforce across the Connected Care. This role can be based in our Launceston, Burnie or Hobart offices.

This is an opportunity to bring together your peer practice expertise and leadership capability. You will support our team of Peer workers to ensure participants receive high-quality, person-centred, recovery-oriented care in accordance with organisational, contractual and legislative requirements.

Connected Care is a statewide, integrated mental health service delivered by Wellways in partnership with Stride Mental Health and Clarity Health Care and commissioned by Primary Health Tasmania (PHT).

Supporting adults aged 18 years and over, Connected Care provides free mental health care and support through a ‘no wrong door’ approach and stepped-care model. Our centralised statewide after-hours service provides additional access to support outside core service hours.

In this role, you will mentor and support our peer workforce across Connected Care, strengthening peer practice and capability, fostering a inclusive team culture, and ensuring recovery-oriented and lived experience-informed approaches across service delivery.

Working alongside participants, you will draw upon lived experience of mental distress, service use, personal growth and learning to build authentic, mutual connection, support self-determination and recovery.

You will also bring a lived experience perspective to service development and continuous improvement helping ensure services remain responsive to participant’s needs, strengths and aspirations.

In this role, you will:

• Provide day-to-day delivery of services to ensure safe, high-quality and participant-centred outcomes

• Coordinate team workflows, participant allocation, rostering and workforce coverage

• Provide day-to-day practical guidance and support to the peer work team, consistent with peer work values and Intentional Peer Support (IPS) principles

• Support the implementation of organisational initiatives and local service improvements
• Promote safe work practices and contribute to continuous improvement

You will be a confident and approachable Senior Worker who provides guidance and support to colleagues while maintaining high-quality peer work principals and contributing to the multidisciplinary team.

• Certificate IV in Mental Health, Mental Health Peer Work, or Community Services, or equivalent lived experience workforce knowledge, skills and practical experience

• Personal lived experience of mental health challenges, distress and/or engagement with mental health service

• Demonstrated understanding of peer work values and principles
• Experience leading frontline teams and coordinating daily operations, including responding to changing service priorities

• A strong understanding of recovery-oriented and trauma-informed practice

• Right to work in Australia

• A current Driver Licence and willingness to travel as required

• Satisfactory National Police Record Check

• International Police Check (if applicable)

• Current Working with Vulnerable People/Working with Children Check and NDIS Worker Screening Check

• NDIS Worker Orientation Module Certificate – Quality, Safety and You – free online course

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.