Case Manager (Bilingual Spanish)

Our Outpatient Mental Health Services are uniquely suited to meet the needs of vulnerable and high-risk children, adolescents and families – particularly those involved in the Alameda County foster care system. We see clients at our Fruitvale clinic, via tele-health as well as in community settings, meeting families at their greatest point of need, equipping them with the tools and linkages to help overcome what often are multiple traumatic events. The impact of our work is evident in the lives we help to change on a daily basis. 

• →Cultural Humility - Awareness of the impacts of power, privilege, race and SOGIE on self, clients & others.
• →Efficiency and Time Management - Ability to be well-organized, manage time/schedule  effectively, prioritize and complete timely documentation.
• →Clinical Care - Manage a caseload and ensure 60% (24 hrs / week) are dedicated to providing services to youth and families; Uphold ethical and legal responsibilities, complete high quality documentation, link youth to to resources, support skill building, assess needs, strengths & provide crisis intervention and de-escalation
• →Team Based Care - Enthusiastically able to work collaboratively as part of a multidisciplinary treatment team to support youth and families with developing and making progress toward their goals.
• →Work in Community Environments - Openness to providing services in a variety of community settings such as homes, schools, parks, shelters, other agencies, etc.
• →Relationship Centered - Understands the value of building healthy relationships to help youth navigate complex systems and how trauma can impact youth and team dynamics; Open to Restorative Justice Practices. 
• →Commitment to Ongoing Learning - Ability to use supervision effectively; Ability to be self-reflective and accountable to growth areas; passionate about learning and participating in ongoing training provided by WCC.
• →Progress Notes and Clinical Documentation - Knowledge of or ability to learn Medi-Cal reimbursement procedures and billing; This position requires the completion of daily progress notes and other clinical documentation which complies with policies and procedures for meeting EPSDT Medi-Cal and other billing  requirements as set by WCC.

• At least two (2) years of experience working with youth and families and/or providing case management, rehabilitation services or intensive home based services required.
• Bilingual in English and Spanish required*
• Bachelor’s degree in Psychology, Criminal Justice, Social Work or related field preferred.
• Knowledge of Alameda County resources for children and families preferred.
• Passionate about working with foster youth, families & young adults who have complex traumatic histories.
• Highly motivated to work from a team based approach.
• Values humility, compassion, self-care, and ongoing personal growth.
• Flexible schedule with ability to work evenings and occasional weekends as needed.
• Ability to travel by car to meet with clients, generally within a 90 mile radius of WCC's Oakland office. Alternative forms of transportation may be accommodated based on the needs of the program and clients. Employees must have a clean CA DMV record. When driving for WCC, current vehicle insurance is required.

This is a bilingual Spanish/English position. Candidates must demonstrate advanced Spanish language proficiency in order to effectively provide services to Spanish-speaking clients and families.

Final candidates will be required to complete an ALTA Language Proficiency Test administered by WestCoast Children’s Clinic and must achieve a minimum score of Level 9 (Advanced) to qualify for the position.

A Level 9 proficiency indicates the ability to:

• Participate in in-depth conversations in Spanish across a broad range of topics at a normal rate of speech
• Understand most spoken Spanish in professional and conversational contexts, using context to interpret unfamiliar slang, idioms, or complex grammar
• Communicate clearly and effectively on a wide range of subjects, even if some grammatical errors or a noticeable accent are present
• Be readily understood by native Spanish speakers without causing misunderstanding

WestCoast Children’s Clinic will provide the ALTA language assessment to eligible candidates during the hiring process.

WCC is passionate about leading and encouraging open conversations around race, gender, power, and privilege and how these impact community mental health. We are an equal opportunity employer. We are committed to diminishing the influence of privilege and discrimination in our field and our workplace, whether due to differences concerning age, citizenship, color, disability, marital or parental status, race, religion, gender, or sexual orientation.