Hiring Event - July 28 - Call Center (Lead Generation) Representative

We're hiring multiple full-time Call Center Representatives (Lead Generation) for our onsite team in Fulton, MD.

Meet our hiring team, interview onsite, and qualified candidates who successfully complete the interview process may receive a same-day job offer. Candidates who accept an offer must be available to begin paid training on Monday, August 3, 2026.

• Attend the onsite hiring event on Tues, July 28
• Work onsite in Fulton, MD
• Begin employment on Mon, Aug. 3
• Attend the required two-week paid training program (Aug 3-14)

• Interview directly with our hiring team 
• Learn about the role, pay, training, and schedule
• Qualified candidates may receive a same-day employment offer
• Paid training begins August 3
• Multiple full-time openings available

Register through Indeed to select an interview time in either the morning or afternoon session. Walk-ins are welcome as space permits. 

As a Call Center (Lead Generation) Representative, you'll connect with homeowners who have expressed interest in learning more about Window Nation products.

Your conversations help identify customer needs and schedule qualified homeowners for appointments with our sales team.

• Customer Service
• Call Centers
• Retail
• Hospitality
• Restaurants
• Inside Sales
• Telemarketing
• Other customer-facing roles

If you're comfortable talking with people, enjoy helping customers, and want to build communication and sales skills, we'd love to meet you!

• →Make outbound calls to prospective customers
• →Ask questions to understand customer needs and interest
• →Schedule qualified homeowners for in-home appointments
• →Follow established call guidelines while maintaining a natural conversation
• →Accurately document customer information and appointment details
• →Work toward individual and team performance goals
• →Participate in ongoing coaching and development

Attendance is required for the entire two-week training program.

After training, you'll transition to one of our full-time schedules based on business needs. Current openings include shifts that combine four weekday shifts with one weekend shift.

• Monday, Tuesday, Wednesday & Friday: 8:00 - 5:00 PM
• Sunday: 9:00 - 6:00 PM
• Days Off: Thursday & Saturday

• Monday through Thursday: 8:00 - 5:00 PM
• Days Off: Friday & Sunday

• Tuesday through Thursday: 12:00 - 9:00 PM
• Friday: 1:00 - 10:00 PM
• Saturday: 11:00 - 8:00 PM
• Days Off: Sunday & Monday

• Monday, Wednesday, Thursday & Friday: 9:00 - 6:00 PM
• Sunday: 10:00 - 7:00 PM.
• Days Off: Tuesday & Saturday

• Monday, Tuesday, Thursday & Friday: 8:00 - 5:00 PM
• Saturday: 10:00 - 7:00 PM
• Days Off: Wednesday & Sunday

Our call center currently operates:

• Monday - Friday: 8:00 - 11:00 PM
• Saturday: 8:30 - 8:00 PM
• Sunday: 9:00 - 7:00 PM

• High school diploma, GED, or equivalent
• At least one year of experience in a customer-focused role

Candidates must also:

• Be at least 18 years old
• Be authorized to work in the United States without current or future visa sponsorship
• Be able to work onsite in Fulton, MD
• Have reliable transportation
• Be available for the required training schedule
• Be able to work an assigned weekday and weekend schedule
• Demonstrate dependable attendance
• Be comfortable making outbound phone calls
• Communicate professionally and confidently with customers
• Be comfortable working toward performance goals
• Be able to use a computer while speaking with customers

• A current resume or employment history
• A valid photo ID
• Your availability
• Professional or business casual attire is recommended

Plan to spend approximately 90 minutes completing the interview process.

• Check in and complete your application (if needed)
• Meet with a Window Nation recruiter
• Interview with a hiring manager
• Learn about the role, pay, schedule, and training
• Qualified candidates may receive a same-day employment offer

At Window Nation, we invest in your success from day one. You'll receive paid training, ongoing coaching, and the opportunity to build valuable communication and sales skills while working in a collaborative onsite environment.

No previous lead generation experience is required. If you bring strong customer service skills, reliability, confidence on the phone, and a willingness to learn, we'll provide the training and support to help you succeed.

Join us on Tuesday, July 28 to meet our team, interview onsite, and take the next step toward joining our August 3 training class!