English Speaking Support Associate Part-Time (Onsite)

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If you’re nodding “yes,” then this role might be perfect for you! 🤩

We’re looking for part-time (20 hrs/week) Support Associates who can communicate fluently in Georgian and English, both in writing and speaking.
You’ll join our Support team in Tbilisi (Office location: Anna Politkovskaya St.) and as part of our Shared Service Center, you’ll be supporting several Wolt countries and making a real impact every day.

• →Assisting customers, courier partners, and venues across multiple countries via live chat and phone
• →Helping ensure smooth and efficient delivery operations
• →Working closely with the support team and other Wolt teams to continuously improve our service

You don’t need previous customer service experience -  we’ll train you! If you do have experience, that’s a bonus, but what really matters is your attitude and eagerness to learn.

You’re a great fit if you:

• Communicate clearly, warmly, and with a customer-first mindset
• Learn quickly, multitask with ease, and enjoy a fast-paced environment
• Availability to work 5 days (20 hours) per week across different shift types (morning, evening, weekend) is required, as we operate 24/7
• Are fluent in Georgian and have professional working proficiency in English

• Medical insurance
• 24 paid vacation days (pro-rated for part-time) 🌴
• Wolt credits cashback benefit
• Sports discounts 🚴
• Access to Wolt-wide training programs
• Fruits and drinks at the office 🍎🥤
• A friendly, growth-oriented environment where your work truly matters 📈

We’d love to meet you!

👉 No CV is needed — simply apply online.

Join us and be part of a team that’s shaping the future of support at Wolt! 💙

Please note: We’d love to hear your authentic voice. Using Google or ChatGPT in your responses is not permitted. 😊

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.