GeoBase Training Support Junior Analyst

Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth.

Position Overview

Woolpert is hiring a GeoBase Program Training Support Junior Analyst to work at Lackland Air Force Base (AFB) in San Antonio, Texas. This is an on-site role with a schedule of 4 days working at the Air Force Civil Engineer Center (AFCEC) on Lackland AFB and 1 day working remotely.

The analyst will support the GeoBase Program Training Coordinator and be a part of a dynamic fast-paced team supporting the United States Department of the Air Force (DAF) GeoBase Program, which manages Air Force Civil Engineering GIS data and capabilities in an enterprise environment. The Training Support Analyst will assist with the planning, development, delivery, and maintenance of all GeoBase training and education services. Training spans a range of formats to include instructor-led, virtual, and hybrid. The Support Analyst will have an integral role in the development of self-paced DAF GeoBase Program analyst and end user instruction modules. Developed training will support both initial qualification as well as sustainment training for GeoBase personnel and associated stakeholders.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

As a GeoBase Program Training Support Junior Analyst at Woolpert, you will:

• Develop training materials using Artificial Intelligence/Machine Learning (AI/ML) to convert user and standard operating procedure (SOP) guides, software release notes, meeting recordings, and other documentation into instructor slides, scripts for education and training videos, and other digital educational and training products
• Offload work from our developer teams by utilizing AI to optimize existing education and training products and to develop new DAF GeoBase training content
• Assist with the maintenance of the structured curriculum and training materials in the DAF GeoBase Program Training Plan
• Training materials will include:
  • Instructor guides and lesson plans
  • Student guides and reference materials
  • Presentations
  • Practical exercises and scenario-based exercises using relevant installation datasets
  • Knowledge checks and performance assessments
  • Job aids and standard operating procedure (SOP) references
• Assist the Training Coordinator to utilize AI in developing curricula that:
  • Provides hands-on instruction using realistic scenarios and data where feasible
  • Utilizes qualified instructors with demonstrated DAF GeoBase Program and geospatial expertise
  • Incorporates Government-provided feedback and lessons learned
• Support the training team with client-approved delivery methods (e.g., in-person, virtual instructor-led, on-demand)
  • Training may be conducted at CONUS or OCONUS locations or via secure Government virtual environments
  • Class size, duration, and delivery frequency shall be defined in the approved Training Plan
• Training Support Analyst will also:
  • Ensure training schedules are coordinated with Government points of contact
  • Review and update training materials as DAF GeoBase Program policies, tools, or workflows change
  • Maintain version control of all training plans and products
  • Create or update the DAF GeoBase Program Knowledge Base, documenting current training workflows, Standard Operating Procedures (SOP), and end user self-help

What You Will Bring:

• U.S. citizenship
• Active Tier 1 Investigation (NACI - National Agency Check and Inquiries), security clearance, or the ability to pass a Tier 1 Investigation
• Willingness to undergo a pre-employment background check and drug screening

• One (1) year of relevant training development and/or implementation experience

• Two (2) years of geospatial experience:
• Substantial knowledge of Esri ArcGIS software and capabilities:
• Two (2) years of experience using ArcGIS Desktop (ArcMap) or ArcGIS Pro
• Two (2) years of experience using Portal for ArcGIS or ArcGIS Online (AGOL)
• One (1) year of artificial intelligence/machine learning experience, including generative models or agent functions with any of the leading platforms (ChapGPT, Copilot, Gemini, etc.)
• Specific experience using AI to create and optimize development of education and training products 
• One (1) year of experience in a role requiring:
• Excellent problem-solving and consulting skills with emphasis on client and team member engagement
• Proven experience providing excellent customer service
• Strong technical proficiency using Microsoft Office products
• Excellent written and verbal communication skills necessary for our dynamic working environment
• Attention to detail and proven experience meeting data quality assurance and accuracy standards
• Strong organizational, time management, and analytical skills
• Ability to work independently, collaboratively as part of a team, and as a member of a large organization
• Ability to offer constructive feedback and problem solving, as well as clear direction to support goals
• The following experience is favored: 
• Experience with the DAF GeoBase Program
• Experience with GenAI.mil or any other Department of War (DoW)-approved AI platforms
• Military geospatial or civil engineering experience, especially as a USAF 3E5, Army 12Y, 12T, 35G, or 21S, USMC 1361, Navy Seabee Engineering Aide, CEC, or FST, or other related background
• Experience with military training or training in a military environment
• Experience with Agile methodologies, preferably using Atlassian software (Jira, Confluence)
• Experience with Service Desk or other customer request ticketing systems
• Experience with processing and using geospatial imagery and lidar data
• Experience with Autodesk or other CAD software
• Experience with GPS, surveying, or field data collection
• Experience with DoD geospatial data and enterprise systems

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement.

Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com.

If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting recruiting@woolpert.com. 

To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.