Korean Speaker | Masterdata Management | WPP SSC MY

The Analyst – Master Data manages activities relating to master data maintenance and ensure all creation and changes are in accordance with the SOP, policy, regulations and internal controls requirements.

• Maintains (creates, amends, inactivates and/or deletes) the master data integrity in all ERP systems and/or banking systems or portals based on approved master data change requests received and in accordance with standard operating procedures (SOPs). 
• Maintains proper change records on changes made, including generates reports for review and approval
• Work collaboratively with internal and external stakeholders as and when necessary
• To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA
• Ensure the ownership for all applicable internal controls related to MDM processes.
• Regularly track and resolve outstanding issues being identified and escalate to relevant parties as necessary.
• Proactively work with team lead/assistant manager to identify, propose and implement continuous process improvement opportunities in existing processes.
• Assist in ad-hoc functions, assignments and related duties as and when required.
• Coach/ Buddy others on an area of work.

• A Bachelor Degree in IT or Finance or Business Administration or equivalent 
• A minimum of 1 year of experience in Master Data or System Administration role or function. Fresh graduates will be considered.
• Experience in a shared service centre environment will be an advantage
• Experience in using ERP systems will be an advantage
• Native speaker / Korean : TOPIK 5/6 / Japanese : JLPT N2/N1 

• Computer literate and familiar with Microsoft office applications
• Good communication skill and able to communicate effectively in English
• A customer service mindset
• Proactive
• Good teamwork
• Ability to demonstrate and deliver to required extents of the WPP Values listed below:
-  OPEN
- Optimistic
- Extraordinary

Who you are: