Senior Solution Architect - Sales & Marketing

United Kingdom·Londonsenior

OtherSolution Architect

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Lead the end-to-end architecture and technical design of the global Microsoft Dynamics 365 CRM platform, ensuring alignment with enterprise architecture and the CRM roadmap Define technical standards,

Technical Tools

OtherSolution Architect

Why we're hiring:

As part of WPP’s multi-year Enterprise Technology transformation, the Global CRM Programme is a critical capability driving improved client engagement, commercial visibility, and data-led growth.

We are consolidating multiple legacy CRM platforms into a single, enterprise-wide Microsoft Dynamics solution—introducing significant technical complexity and a clear need for strong architectural leadership.

We are therefore hiring a Senior Solution Architect to:

Define the end-to-end technical architecture for WPP’s global CRM platform
Ensure the solution is scalable, secure, high-performing, and maintainable
Translate complex business requirements into robust, future-proof designs
Enable the successful consolidation of diverse legacy CRM solutions across agencies

As Senior Solution Architect, you will be accountable for designing the technical blueprint of WPP’s enterprise-wide Microsoft Dynamics CRM platform. You will ensure alignment with WPP’s broader enterprise architecture and apply best practice across Dynamics 365. Working closely with business, functional, and technology teams, you will help shape a cohesive, integrated platform that balances global consistency with local flexibility—providing a strong and sustainable foundation for WPP’s agencies, markets, and clients.

What you'll be doing:

Lead the end-to-end architecture and technical design of the global Microsoft Dynamics 365 CRM platform, ensuring alignment with enterprise architecture and the CRM roadmap
Define technical standards, design patterns, and specifications across customisation, configuration, extensions, and integrations
Translate complex business requirements into scalable, secure, and high-performing solutions within the Dynamics ecosystem
Partner with the Global CRM Systems & Data Integration Lead to establish integration patterns across key enterprise systems (e.g. finance, marketing, identity, analytics)
Oversee the design of data migration from multiple legacy CRM platforms, ensuring integrity, consistency, and quality
Provide technical leadership and guidance to development teams, system integrators, and external partners throughout delivery
Evaluate and recommend Dynamics 365 capabilities, add-ons, and Azure services aligned to programme objectives
Ensure the solution meets security, performance, scalability, and maintainability standards
Identify and mitigate technical risks, dependencies, and constraints across the architecture
Contribute to Design Authority and Programme Board discussions, clearly articulating and defending architectural decisions
Support release planning and market on-boarding by ensuring technical readiness, stability, and resilience

What you'll need:

Proven experience as a Solution Architect delivering large-scale, global CRM transformation programmes
Deep expertise in designing and implementing Microsoft Dynamics 365 solutions (Sales, Service, and Marketing modules preferred)
Strong understanding of cloud architecture patterns, design principles, and best practices for enterprise applications
Hands-on experience with Azure services (e.g. Functions, Logic Apps, Data Factory) to integrate and extend Dynamics 365
Solid knowledge of data modelling, migration strategies, and data governance within a CRM environment
Ability to translate complex business requirements into clear, structured, and technically sound architectural designs
Excellent communication and stakeholder management skills, with the ability to clearly articulate complex technical concepts to non-technical audiences, including senior leaders
Proven experience collaborating with system integrators, development teams, business analysts, and functional leads in a global, federated environment
A pragmatic, outcome-focused mindset with a strong emphasis on sustainability, long-term value, and technical excellence
Confident in making informed technical trade-offs and clearly articulating their business impact