Director of Quality

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Quick Summary

Key Responsibilities

The statements described here are intended to describe the general nature of work being performed by people assigned to this position.

Requirements Summary

EDUCATION, CERTIFICATION, AN

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OtherDirector

About the Role

~2 min read

Is the primary leader responsible for overseeing the day-to-day activities and responsible for leadership, coordination and integration of services for WVU Medicine Hospitals. Responsible for directing the overall operation of departments and clinical areas which may include: Quality, Infection Control, Regulatory, Patient and Employee Safety, Risk Management, and/or Compliance and Privacy. Responsible for guiding changes needed to reach each departmental goals for each hospital. The Director of Quality provides overall organizational leadership for performance improvement and will develop and foster effective collaboration between all departments and other affiliated services to ensure a quality focused approach to providing services, and fulfilling our quality objectives. Functions as an effective liaison and intermediary between medical staff, nursing administration, hospital leadership, entity and hospital leadership, and all other clinical and non-clinical departments. Develops new business/operational strategies to improve overall performance. Serves as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyzes and utilizes information to develop and support management decisions. Coordinates the determination of fiscal requirements of assigned departments and reviews budgetary recommendations. Facilitates Organizational compliance with the standards of all applicable Regulating Bodies Provides leadership and direction for all improvement services that support the priorities of the organization. Fosters a culture of continuous improvement and coordinates the systematic implementation of effective practices designed to reduce error and improve patient outcome.

Requirements

~1 min read

1. Bachelor’s degree in nursing, business administration, finance, accounting, or other related field.

1. Master’s degree in business administration, finance, accounting, or other related field.

2. Current licensure or temporary licensure as a Registered Professional Nurse.

1. Five (5) years’ experience working with hospital operations with a focus in quality improvement.

2. Three (3) years’ experience in leadership.

1. Ten (10) years’ experience working with hospital operations including at least Three (5) years’ experience in Administrative Management.

2. Experience in applying Lean Management approaches to process improvement.

Responsibilities

~1 min read

1. Knowledge of financial mechanisms of expense and revenue.

2. Knowledge of current theoretical approaches to the delivery of nursing care and strategies for their implementation.

3. Knowledge of current leadership, management and performance improvement concepts.

4. Knowledge of the scope and complexity of nursing care needs of the hospital’s major patient population.

5. Ability to investigate complaints, incidents and accidents involving all patients and staff in accordance with hospital policy.

6. Requires the ability to make decisions and use good judgment.

7. Requires multi-tasking, problem solving and decision making abilities.

8. Computer literacy and word processing required for the position.

9. Excellent written and verbal communication skills.

United States of America (Exempt)

609 WMCH Risk Management

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.