Revenue Cycle Support Specialist

Operations Support Centermid

OtherSupport Specialist

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Quick Summary

Key Responsibilities

The statements described here are intended to describe the general nature of work being performed by people assigned to this position.

Requirements Summary

EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school diploma or equivalent required. EXPERIENCE: 1. Correspondence processing. PREFERRED QUALIFICATIONS: EXPERIENCE: 1.

Technical Tools

OtherSupport Specialist

About the Role

~1 min read

The Revenue Cycle Support Specialist provides a wide range of tasks to support the daily operation. This role is responsible for managing, processing, and responding to all incoming and outgoing written communications related to the revenue cycle. This includes handling insurance correspondence, patient billing inquiries, claim follow-ups, denial management letters, and internal communications to ensure accurate, timely, and compliant resolution of revenue cycle issues.

Requirements

~1 min read

1. High school diploma or equivalent required.

1. Correspondence processing.

1. Knowledge of healthcare billing, insurance processes, and payer guidelines.

2. Experience with insurance denials, appeals, and claim resolution processes.

Responsibilities

~1 min read

1. Strong written communication skills with excellent grammar, spelling, and attention to detail.

2. Ability to manage multiple priorities and deadlines in a fast-paced environment.

3. Proficient in Microsoft Office Suite, especially Word and Outlook.

4. Strong organizational and record-keeping skills.

5. Understanding of HIPAA and patient privacy laws.

United States of America (Non-Exempt)

663 SYSTEM Cash Management

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.