Office Support Technician

Note: Current Employees must use the Workday Job Hubs career section to apply for this position.

Our Values:

Position Data:

Overview:

This recruitment may be used to fill future vacancies that occur within 90 days of the closing of this position. (This excludes Yakima County Sheriff's Office and Department of Corrections)

Responsibilities:

• Serves as a knowledgeable resource to Yakima County staff, job applicants and the general public by receiving and responding to a wide variety of information requests in person, on the telephone or via email. 
• Responds to requests involving employment records, job applications status, general benefit information  and other Human Resources matters as defined for public records requests or refers to appropriate staff member for response. 
• Assists the general public and employees in person, via phone or email with completion of employment forms such as: employment applications and related processes, benefit enrollment and change forms.  
• Responds to complex financial, insurance and social service agency inquiries for information regarding employment status, benefits and salary calculations as needed. 
• Performs data entry into a Human Resource Information System (HRIS) and other employment related software and websites for candidate tasks and accounts payable.
• Receives cash and issues receipts for application processing fees and benefits payments.
• Processes weekly deposits using Treasurer Deposit Software.
•   Prepares employment files for imaging, validating files for entirety  . 
• Completes special projects for imaging of current personnel files.   
• Prepares and organizes office, employee, and recruitment files for archiving.
• Maintains personnel files, office files and other file systems and databases.  
• Creates employment and job files for each recruitment as directed; closes job files. 
• Prepares job announcements and distributes. 
• Gathers historical information for employment related research projects and requests for public disclosure. 
• Purges files in accordance to established retention schedules.  
• Maintains, updates, and replenishes forms/booklets and collates orientation packets as needed. 
• Formats, reviews and maintains distribution of specialized information and documents such as: weekly job announcements in electronic and paper format, personnel files and recruitment files.     
• Takes minutes at HR Staff meetings including consolidating all staff notes and distributing. 
• Creates, summarizes, edits and/or distributes a variety of documents such as correspondence and reports in support of the Human Resources function.  
• Prepares Resolutions and Agenda Requests forms for presentations, agreements and resolutions for BOCC Agenda.  
• Responsible for maintaining and scheduling the Human Resource Conference Room.  
• May assist others with scheduling appointments / meetings for others or within the office or for recruiting / benefits purposes.
• Event coordinator for wellness programs (benefits / financial). 
• Responsible for monitoring the HR email and determining what staff in HR to forward emails to based on subject content. 
• Administers online software to set up testing requirements for pre-employment tests for applicants for various computer skills. 
• Operates identification badge equipment to take pictures for ID Badges. 
• Prepares and activates new and duplicate ID badges for employees, contractors, volunteers, vendors and visitors.  Deactivates ID badges for terminating employee or those who no longer are working with County Departments, and/or lost/stolen badges. 
• Updates information on DocketCall (Public facing display information). 
• Updates and administers Human Resources PowerPoint display. 
• Processes and distributes large and small batches of out-going US and other Carrier (UPS/FedEx) mail and packages that require special handling (certified, overnight, etc.); retrieves, collects and distributes incoming department mail.  Assists in mailing projects as needed.
• Runs Union Seniority Lists and distributes to various agencies or employees at Yakima County via multiple methods (mail, email, secure file transfer).
• Responsible for Human Resources Asset Inventory, conducting asset inventory audits, adding new assets, transferring assets and properly disposing of assets being eliminated.
•  Other duties as assigned.  Responsible for organizing and maintaining storage rooms by stocking, reorganizing materials and disposal of packaging.

 Experience and Experience:

High School Diploma or GED AND 2 years of related experience to general office support functions OR the equivalent education and experience to perform the essential duties of the job.

Human Resource or customer service experience

Valid driver’s license and proof of insurance if requested;

Successful completion of a financial background and general employment verification

Experience in Cash Handling or bookkeeping

Experience with Microsoft Office Software (Microsoft Word, Excel, Outlook), computerized financial/HRIS computer system.

Computer and related software, 10 key calculator, fax, phone, shredder, telephone, imaging equipment and general office equipment; passenger vehicle.

Basic theories and principles of office support including grammar, spelling, punctuation

General inventory and accounting procedures

Basic concepts of office protocol in a confidential environment

Word processing software programs

File maintenance techniques

Customer service techniques

Office practices

Phone etiquette.

Creating and maintaining files; Communicating employment related information and applying customer service techniques; Handling multiple tasks; Performing basic mathematical calculations; Reviewing and verifying information; Paying attention to detail and accuracy; Preparing and processing documents related to assignment area function; Using office equipment such as phones, copies, calculators and fax machines; Using a personal computer and related software applications; Establishing and maintaining effective interpersonal relationships with County and other officials, at all organizational levels and with the public; Communication, both oral and written, sufficient to exchange or convey information and to give or receive work direction.