Community Health Worker I

United States·SeattleFull-Timemid

OtherCommunity Health Worker

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Quick Summary

Key Responsibilities

1 health insurance enrollment assistance through the Health Benefit Exchange. Lived experience

Technical Tools

OtherCommunity Health Worker

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

This Community Health Worker I (CHW-I) provides health education, health care advocacy, health care system navigation, and psycho-social emotional support to unhoused/unstably housed individuals and families virtually and/or in-person at several sites in the region, improving access to health services for this population. The CHW-I also conducts focused community outreach and provides 1:1 health insurance enrollment assistance through the Health Benefit Exchange. Lived experience and demonstrated community involvement highly desirable. This position will receive significant on the job training and there are potential advancement opportunities with long term tenure.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of antiracism and grounding those principles in everyday work are required job skills and core values.

As an equal opportunity employer, we highly encourage people of color to apply.

All Community Health Workers responsibilities are performed under supervision of the HA Programs Manager. The first three months of employment will include extensive training and shadowing experienced CHWs.

In coordination with the Program Manager, develops and maintains schedule of availability with referring partners in the community to provide services to program participants.
Provides services via telehealth and/or in-person in the community in King and South Snohomish counties, as needed.
Assesses health coverage, health care access history, and resource needs of program participants.
Provides referrals and coordination of medical, vision, dental, mental health care, along with referrals to other social services that address the social determinants of health.
Provides program participants with education and advocacy about managed care, health insurance coverage and health care system utilization.
Trouble shoots with medical providers and billing departments at clinics and medical centers.
Facilitates WA Apple Health (Medicaid) and Qualified Health Plan enrollment and recertification through WAHealthPlanFinder
Meets regularly with supervisor and team for updates, collaboration, case management and review.

Incorporates the YWCA’s Race and Social Workplan by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions.
Assure that program participants, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender, or socioeconomic background.
Provide psycho-social emotional support to program participants as needed and necessary.

The duties listed above are representative of the essential functions of the position. Other duties may be assigned as needed.

One year of direct social service or health care related experience with one year of experience with low-income and/or homeless families

A Bachelor’s degree in social services or a related field with at least two years of direct social service experience with low-income and/or unhoused families

AND:

Demonstrated commitment to racial equity and social justice, and an understanding of the interconnected impacts of racism and poverty.
Demonstrated commitment to providing health education, outreach, or health promotion to diverse or underserved communities
Ability to travel to various work sites, as needed.
Knowledge and experience related to domestic violence, being unhoused, mental health, SUD, or case management preferred.
High level of organization and attention to detail is required.
Ability to communicate and collaborate across agencies and organizational cultures.
Ability to work independently and adapt to change.
Demonstrated creative problem-solving skills
Basic computer literacy with ability to use Outlook, Microsoft Word, Excel, and Sharepoint
Familiarity assisting with health insurance enrollment and access to medical, dental, vision, and specialty care a plus.
Bilingual desired

Hourly Rate: $28.00
Regular Full-time, 40 hours per week
Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans.
At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically, after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.

Continuously sits for extended periods while performing desktop activities

Continually stands and walks in performing duties

Repetitvely uses hands and wrists, fingering, handling, grasping, and reaching in using telephones, computers, kitchen equipment, donations and supplies

Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies

Frequently stands, walks, sits and climbs in performing duties in the office and in traveling to off-site meetings

Occasionally lifts and carries up to 5lbs. of paperwork, files and training materials, occasionally up to drawers

YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

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