Assistant Manager IT

Pakistan·Lahoremid

OtherAssistant Manager

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Quick Summary

Key Responsibilities

Manage and maintain Windows Server infrastructure, including Active Directory, DNS, DHCP, Group Policy, File/Print Services, and server roles. Administer Microsoft 365 / Azure AD (Microsoft Entra ID),

Requirements Summary

Minimum Bachelor’s degree. 4-6 years of experience and 2–3 years in a Senior System Administrator, Team Lead, or supervisory role is a plus point. Location: Lahore Good at problem solving,

Technical Tools

OtherAssistant Manager

Responsibilities

~2 min read

→Manage and maintain Windows Server infrastructure, including Active Directory, DNS, DHCP, Group Policy, File/Print Services, and server roles.
→Administer Microsoft 365 / Azure AD (Microsoft Entra ID), user accounts, licenses, security policies, and access permissions.
→Manage VMware ESXi, vCenter, HA, DRS, and virtual machine environments.
→Monitor system performance, availability, CPU, RAM, storage, and server health.
→Manage physical and virtual servers, including installation, configuration, patching, upgrades, and troubleshooting.
→Implement and maintain server backup and disaster recovery solutions.
→Manage NAS/SAN storage, file shares, permissions, quotas, and storage capacity.
→Manage Windows 10/11 endpoints, software deployment, updates, and Group Policy configurations.
→Manage endpoint security, antivirus/EDR, security policies, and system hardening.
→Troubleshoot server, operating system, application, authentication, and user-access issues.
→Monitor IT infrastructure using ManageEngine, PRTG, SNMP, or other NMS tools.
→Coordinate with network, security, application, ISP, and vendor teams for infrastructure-related issues.
→Manage IT assets, licenses, warranties, and hardware/software inventory.
→Maintain system documentation, SOPs, network/server diagrams, configurations, and operational records.
→Plan and execute server migrations, upgrades, infrastructure deployments, and technology projects.
→Ensure system availability, reliability, security, and business continuity.
→Prepare system health reports, incident reports, capacity reports, and management updates.
→Lead and supervise System Administrators, IT Support Engineers, and technical resources.
→Ensure compliance with organizational IT policies and security standards.
→Participate in DR drills, backup testing, vulnerability remediation, and business continuity planning.
→SIP Infrastructure Management: Configure, monitor, and maintain SIP Trunks, SIP proxies, gateways, and session border controllers (SBCs).
→PBX Administration: Oversee daily operations, extensions, call queues, IVR routing, and dial plans on Grandstream UCM and Elastix (Asterisk-based) PBX systems.

Requirements

~1 min read

Minimum Bachelor’s degree.
4-6 years of experience and 2–3 years in a Senior System Administrator, Team Lead, or supervisory role is a plus point.
Location: Lahore
Good at problem solving, organizing and multitasking.
Able to explain technical problems in a simple term.
Team player.
A dedication to continually update knowledge.
A clear understanding of the employer’s particular system.