Program Manager, GTM Programs

As a Program Manager on our GTM Programs team, you will drive strategic programs that directly support the CRO's revenue priorities and operational excellence across the go-to-market organization. Backed by intelligent automation that eliminates administrative overhead, you'll spend your time where it matters most: shaping program strategy, aligning cross-functional executives, managing risk, and ensuring GTM initiatives deliver measurable business impact. This is a role for a proactive program manager who wants to operate at the intersection of GTM strategy and execution, not just track a project plan.

• Own end-to-end delivery of GTM programs directly tied to CRO and GTM leadership priorities (e.g., pipeline generation, sales productivity, territory/segmentation, GTM systems, compensation/quota initiatives), ensuring alignment to business goals, not just scope/timeline/budget.
• Translate ambiguous executive priorities into structured program plans, phased roadmaps, and clear success metrics.
• Independently manage a portfolio of concurrent, cross-functional programs spanning Sales, Marketing, Customer Success, RevOps, and GTM Technology.
• Proactively identify, quantify, and mitigate program-level risks and dependencies; escalate strategically with recommended options, not just problem statements, to senior leadership.
• Lead change management for new processes, tools, and org changes, driving adoption across GTM teams.
• Run executive-level program reviews, steering committee updates, and cross-functional working sessions; drive decisions and hold owners accountable to action items.
• Serve as a trusted advisor to functional leaders, connecting program-level work back to broader GTM/CRO strategy.

• Leverage AI-driven automation and modern productivity tooling to eliminate manual PM overhead and maximize time spent on judgment-based, strategic work.
• Use data (Salesforce, Smartsheet, BI tools) to monitor program health, surface trends, and inform leadership decisions, going beyond status reporting into insight generation.
• Identify systemic inefficiencies across GTM workflows and lead process redesign efforts, partnering with GTM Ops and GTM Technology teams.
• Continuously evaluate and pilot new intelligent tools to raise the bar on program management maturity across the team.

• 5+ years of program/project management experience, with demonstrated ownership of cross-functional, business-critical initiatives (SaaS or tech environment strongly preferred).
• Track record of managing programs with direct executive/senior-leadership visibility and competing priorities.
• Strong business acumen, able to connect program execution to revenue and GTM strategy, not just deliverables.
• Excellent judgment in risk identification and escalation; comfortable making recommendations, not just surfacing issues.
• Sharp written and verbal communication skills, including experience presenting to senior/executive stakeholders.
• Demonstrated success driving change management and adoption across diverse, sometimes resistant, stakeholder groups.
• Highly organized, self-directed, and comfortable operating with ambiguity in a fast-paced, high-growth environment.

• Fluent with AI-enabled productivity and automation tools; treats them as core infrastructure for how you manage programs, not a nice-to-have.
• Actively seeks ways to apply automation/AI to reduce administrative burden and increase strategic capacity across the team.
• Growth-oriented and curious; quick to adopt and champion new tools and ways of working.

• Direct experience in Sales Operations, Revenue Operations, or GTM Strategy/Technology functions.
• SaaS experience in a high-growth environment.
• Hands-on experience with Salesforce, Smartsheet, Jira, and Google Suite.
• Bachelor's degree or equivalent experience.
• PMP, PgMP, or equivalent program management certification (nice to have, not required).

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ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

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