Sr Solution Architect

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The solution architect is a key member of the professional services team responsible for the  design and architecture of Zuora solutions. The position requires strong consulting skills with  the ability to effectively command a room. The solution architect plays a lead role during the  implementation, identifying and documenting client business requirements, mapping and  configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.

• Solution design using the full Zuora product portfolio
• Design and validate that the proposed solution architecture supports the stated and implied business requirements
• Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
• Articulate and present different point of views on various technologies
• Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
• Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users.
• Deliver Expert Services to the Zuora Partners

• Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology  consulting or product company, delivering moderate to complex ERP, billing,  revenue, procurement and/or CRM solutions.
• Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
• Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
• Experience in data analysis, conversion and migration, interfaces and reports
• Experience with system design using configuration and/or customization, integration, testing and support
• Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover
• Experience in Waterfall and Agile methodologies
• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to  deliver exceptional customer results in a rapid paced implementation environment
• Experience with accounting and be able to converse effectively with Finance teams
• Experience managing tasks on multiple projects simultaneously

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).