Director, Solutions & Forward Deployed Engineering

 

We are seeking a Director, Solution & Forward Deployed Engineering to lead the technical delivery of the Zus platform and help customers successfully connect their systems, data, and applications to Zus.
Reporting to the Head of Customer Success & Delivery, this role will own how customers integrate with the Zus platform. They’ll be responsible for ensuring healthcare organizations and digital health builders can reliably ingest data, connect EHR systems, and deploy applications powered by Zus APIs.

This leader will oversee teams responsible for forward deployment engineering, and technical enablement, working closely with customer engineering teams to integrate Zus into production environments and connect to data networks. You will guide customers through the complexity of healthcare interoperability, helping them translate real-world workflows into scalable integrations built on Zus.

This is a hands-on player-coach role. You will lead the team while also personally engaging in complex implementations, architecture discussions, and customer deployments. You will champion the use of AI tools, automation frameworks, and reusable integration patterns to dramatically improve how quickly and reliably customers connect to the Zus platform.
The ideal candidate combines deep experience in healthcare interoperability, enterprise software implementations, API platforms, and AI-enabled engineering workflows with the leadership skills required to scale a delivery organization.