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HomeJobsLocationsJapan

Customer Success Jobs in Japan

40 open positions
Customer Success40Client Success Manager50Customer Experience166Customer Experience Manager44Customer Success Manager1.1kCustomer Success Specialist89Enterprise Customer Success Manager76Implementation Consultant142Implementation Specialist156Onboarding Manager34Partner Success Manager51Renewals Manager30Strategic Customer Success Manager25Technical Customer Success Manager31Technical Support205
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Showing 20 of 40 jobs
RF-SMARTRF-SMART·JapanRemote · open to Japan

Customer Success Consultant (ERP)

29
Lowest

Customer Success Consultant (ERP) US East, US West, or US distributed from other geographies in the US will be considered We exist to transform our customers and change lives Who We’re Looking For Are you ready to take on a dynamic role where you can make a real impact? As a Cus

SalesOtherImplementation ConsultantSales EngineerCustomer SuccessMid
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4 0 0 24d ago
RF-SMART
RF-SMART·JapanRemote · open to Japan

Customer Success Consultant (ERP)

SalesOtherImplementation ConsultantSales EngineerMid
29
Lowest
24d ago
4 views0 saves 0 applied

Customer Success Consultant (ERP) US East, US West, or US distributed from other geographies in the US will be considered We exist to transform our customers and change lives Who We’re Looking For Are you ready to take on a dynamic role where you can make a real impact? As a Cus

Customer SuccessCustomer Success Consultant
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4 views0 saves0 applied
24d ago
KoddiKoddi·JapanRemote · open to Japan

Partner Success Manager, APAC

38
Lowest

About Koddi We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace reven

OtherCustomer SuccessPartner Success ManagerMid
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13 0 0 ~3mo ago
Koddi
Koddi·JapanRemote · open to Japan

Partner Success Manager, APAC

OtherCustomer SuccessPartner Success ManagerMid
38
Lowest
~3mo ago
13 views0 saves 0 applied

About Koddi We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace reven

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13 views0 saves0 applied
~3mo ago
A
Applytoaktos·JapanRemote · open to Japan

Product Implementation Specialist

30
Lowest

Onboarding Specialist (Remote — Global) About Aktos Aktos builds software for debt collection agencies — modern, all-in-one tools that help agencies manage accounts, communicate with debtors, and get paid faster. We’re a fast-growing startup building the next generation of collection technology. Rol

OtherImplementation SpecialistCustomer SuccessMid
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8 0 0 4mo ago
A
Applytoaktos·JapanRemote · open to Japan

Product Implementation Specialist

OtherImplementation SpecialistCustomer SuccessMid
30
Lowest
4mo ago
8 views0 saves 0 applied

Onboarding Specialist (Remote — Global) About Aktos Aktos builds software for debt collection agencies — modern, all-in-one tools that help agencies manage accounts, communicate with debtors, and get paid faster. We’re a fast-growing startup building the next generation of collection technology. Rol

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8 views0 saves0 applied
4mo ago
P
Pingcap·JapanJapan·Hybrid

Technical Support Engineer - Tokyo

25
Lowest

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterp

OtherTechnical Support EngineerCustomer SuccessTechnical SupportCustomerMid
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8 0 0 4mo ago
P
Pingcap·JapanJapan·Hybrid

Technical Support Engineer - Tokyo

OtherTechnical Support EngineerCustomer SuccessTechnical SupportMid
25
Lowest
4mo ago
8 views0 saves 0 applied

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterp

Customer
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8 views0 saves0 applied
4mo ago
absoluteabsolute·JapanJapan·On-site

Renewals Specialist, Greater Asia

51
Low

Working as part of Absolute’s go-to-market team, Renewal Specialists are primarily responsible for quarterbacking the end-to-end renewal process for a portfolio of assigned Secure Access customer accounts. You will be responsible for successfully processing renewals and attaining quarterly retention

Customer SuccessRenewals SpecialistMid
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2 0 0 12d ago
absolute
absolute·JapanJapan

Renewals Specialist, Greater Asia

Customer SuccessRenewals SpecialistMid
51
Low
12d ago
2 views0 saves 0 applied

Working as part of Absolute’s go-to-market team, Renewal Specialists are primarily responsible for quarterbacking the end-to-end renewal process for a portfolio of assigned Secure Access customer accounts. You will be responsible for successfully processing renewals and attaining quarterly retention

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2 views0 saves0 applied
12d ago
M
Marqvision·JapanJapan·On-site

Customer Success Manager, Japan

23
Lowest

独自のアイデア、革新、そして創造性によって形作られる未来を守り、築いていく。 模倣品や海賊版コンテンツ、不正サイト、非正規流通など、あらゆるリスクからブランドを守るため、MarqVisionはEコマース・SNS・新興AIプラットフォームにわたるエンドツーエンドのブランド保護プラットフ ォームを提供しています。AIを活用したマネージドサービス型のブランドコントロール・インテリジェンスプラットフォームにより、ブランドはすべてのデジタルタッチポイントにおいて、迅速かつスケーラブルなエンフォースメントを実現し、収益の保護とブランドエクイティの維持が可能になります。 知財侵害がますます深刻な課題となる現

Customer Success ManagerCustomer SuccessCustomerMid
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8 0 0 3mo ago
M
Marqvision·JapanJapan

Customer Success Manager, Japan

Customer Success ManagerCustomer SuccessCustomerMid
23
Lowest
3mo ago
8 views0 saves 0 applied

独自のアイデア、革新、そして創造性によって形作られる未来を守り、築いていく。 模倣品や海賊版コンテンツ、不正サイト、非正規流通など、あらゆるリスクからブランドを守るため、MarqVisionはEコマース・SNS・新興AIプラットフォームにわたるエンドツーエンドのブランド保護プラットフ ォームを提供しています。AIを活用したマネージドサービス型のブランドコントロール・インテリジェンスプラットフォームにより、ブランドはすべてのデジタルタッチポイントにおいて、迅速かつスケーラブルなエンフォースメントを実現し、収益の保護とブランドエクイティの維持が可能になります。 知財侵害がますます深刻な課題となる現

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8 views0 saves0 applied
3mo ago
FigmaFigma·JapanJapan·On-site

Customer Enablement Manager (Tokyo, Japan)

61
Med

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers

Customer Enablement ManagerCustomer SuccessMid
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0 0 0↻ Repost 12d ago
Figma
Figma·JapanJapan

Customer Enablement Manager (Tokyo, Japan)

Customer Enablement ManagerCustomer SuccessMid
61
Med
12d ago
0 views0 saves 0 applied↻ Repost

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers

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0 views0 saves0 applied↻ Repost
12d ago
Z
Zoyi·JapanJapan·Hybrid

AXカスタマーサクセスマネージャー(AX Customer Success Manager)

$7000k–$10000k/year
35
Lowest

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話ができる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを活用した問い合わせ対応業務の自動化を通じて、CS対応の効率化から顧客体験の向上までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。230,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークは「日本のビジネスに『AX(AI Experi

Customer Success ManagerCustomer SuccessCustomer正社員Mid
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6 0 0 2mo ago
Z
Zoyi·JapanJapan·Hybrid

AXカスタマーサクセスマネージャー(AX Customer Success Manager)

Customer Success ManagerCustomer SuccessCustomer正社員Mid
$7000k–$10000k
/year
35
Lowest
2mo ago
6 views0 saves 0 applied

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話ができる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを活用した問い合わせ対応業務の自動化を通じて、CS対応の効率化から顧客体験の向上までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。230,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークは「日本のビジネスに『AX(AI Experi

See 3 similar
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Details
6 views0 saves0 applied
2mo ago
Z
Zoyi·JapanJapan·On-site

カスタマーサクセス_アカウントマネージャー(Customer Success_Account Manager)

$6000k–$10000k/year
32
Lowest

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話ができる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを活用した問い合わせ対応業務の自動化を通じて、CS対応の効率化から顧客体験の向上までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。230,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークは年々利用者が増え、世界で200,000、日本

OtherCustomer Success ManagerCustomer SuccessCustomer Success Account ManagerFull-TimeMid
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5 0 0 3mo ago
Z
Zoyi·JapanJapan

カスタマーサクセス_アカウントマネージャー(Customer Success_Account Manager)

OtherCustomer Success ManagerCustomer SuccessCustomer Success Account ManagerFull-TimeMid
$6000k–$10000k
/year
32
Lowest
3mo ago
5 views0 saves 0 applied

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話ができる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを活用した問い合わせ対応業務の自動化を通じて、CS対応の効率化から顧客体験の向上までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。230,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークは年々利用者が増え、世界で200,000、日本

See 4 similar
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Details
5 views0 saves0 applied
3mo ago
FigmaFigma·JapanJapan·On-site

Onboarding Manager, Customer Experience (Tokyo, Japan)

29
Lowest

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers

Customer SuccessCustomer ExperienceMid
See 2 similar>
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2 0 0 20d ago
Figma
Figma·JapanJapan

Onboarding Manager, Customer Experience (Tokyo, Japan)

Customer SuccessCustomer ExperienceMid
29
Lowest
20d ago
2 views0 saves 0 applied

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers

See 2 similar
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Details
2 views0 saves0 applied
20d ago
Z
Zoyi·JapanJapan·On-site

カスタマーエクスペリエンス(Customer eXperience)

21
Lowest

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話できる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを通じた問い合わせ対応業務の自動化を通じて、CS効率化から顧客体験までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。200,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークのCXチームは、単なる問い合わせ対応ではなく、顧客体験そのもの

Customer SuccessCustomer Experience正社員Mid
See 2 similar>
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6 0 0 6mo ago
Z
Zoyi·JapanJapan

カスタマーエクスペリエンス(Customer eXperience)

Customer SuccessCustomer Experience正社員Mid
21
Lowest
6mo ago
6 views0 saves 0 applied

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話できる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを通じた問い合わせ対応業務の自動化を通じて、CS効率化から顧客体験までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。200,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークのCXチームは、単なる問い合わせ対応ではなく、顧客体験そのもの

See 2 similar
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6 views0 saves0 applied
6mo ago
ForterForter·Tokyo·On-site

Customer Success Manager, Tokyo

31
Lowest

About the role: The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to

Customer Success ManagerCustomer SuccessCustomerMid
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4 0 0 ~3mo ago
Forter
Forter·Tokyo

Customer Success Manager, Tokyo

Customer Success ManagerCustomer SuccessCustomerMid
31
Lowest
~3mo ago
4 views0 saves 0 applied

About the role: The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to

See 3 similar
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4 views0 saves0 applied
~3mo ago
ForterForter·Tokyo·On-site

Technical Support Engineer

29
Lowest

About the role: As a Technical Support Engineer at Forter, you will play a critical role in ensuring the success and satisfaction of our customers by providing expert-level support and proactive solutions. You will take ownership of complex customer issues, mentor team members, and contribute to the

OtherTechnical Support EngineerCustomer SuccessTechnical SupportCustomerMid
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6 0 0 3mo ago
Forter
Forter·Tokyo

Technical Support Engineer

OtherTechnical Support EngineerCustomer SuccessTechnical SupportMid
29
Lowest
3mo ago
6 views0 saves 0 applied

About the role: As a Technical Support Engineer at Forter, you will play a critical role in ensuring the success and satisfaction of our customers by providing expert-level support and proactive solutions. You will take ownership of complex customer issues, mentor team members, and contribute to the

Customer
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6 views0 saves0 applied
3mo ago
TaniumTanium·JapanJapan·Hybrid

Technical Support Engineer

32
Lowest

This position requires Japanese fluency. The Basics: At Tanium, our Support Engineers fulfill a necessary role in our organization by serving our customers in resolving technical issues and answering technical questions in a timely manner. With a primary focus on customer satisfaction, Support Engin

Technical Support EngineerCustomer SuccessTechnical SupportCustomerMid
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7 0 0 3mo ago
Tanium
Tanium·JapanJapan·Hybrid

Technical Support Engineer

Technical Support EngineerCustomer SuccessTechnical SupportCustomerMid
32
Lowest
3mo ago
7 views0 saves 0 applied

This position requires Japanese fluency. The Basics: At Tanium, our Support Engineers fulfill a necessary role in our organization by serving our customers in resolving technical issues and answering technical questions in a timely manner. With a primary focus on customer satisfaction, Support Engin

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7 views0 saves0 applied
3mo ago
WalkmeWalkme·JapanJapan·Hybrid

Customer Success Manager

33
Lowest

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equippe

Customer Success ManagerCustomer SuccessCustomerFull-TimeMid
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5 0 0 3mo ago
Walkme
Walkme·JapanJapan·Hybrid

Customer Success Manager

Customer Success ManagerCustomer SuccessCustomerFull-TimeMid
33
Lowest
3mo ago
5 views0 saves 0 applied

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equippe

See 3 similar
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5 views0 saves0 applied
3mo ago
TaniumTanium·JapanJapan·Hybrid

Associate Technical Support Engineer

32
Lowest

This position requires Japanese fluency. The Basics: At Tanium, our Support Engineers fulfill a necessary role in our organization by serving our customers in resolving technical issues and answering technical questions in a timely manner. With a primary focus on customer satisfaction, Support Engin

Technical Support EngineerCustomer SuccessTechnical SupportCustomerMid
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3 0 0 3mo ago
Tanium
Tanium·JapanJapan·Hybrid

Associate Technical Support Engineer

Technical Support EngineerCustomer SuccessTechnical SupportCustomerMid
32
Lowest
3mo ago
3 views0 saves 0 applied

This position requires Japanese fluency. The Basics: At Tanium, our Support Engineers fulfill a necessary role in our organization by serving our customers in resolving technical issues and answering technical questions in a timely manner. With a primary focus on customer satisfaction, Support Engin

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3 views0 saves0 applied
3mo ago
C
Clovirtualfashion·JapanJapan·On-site

3D Design & Implementation Specialist, CLO

22
Lowest

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

OtherImplementation SpecialistCustomer SuccessFull TimeMid
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5 0 0 11mo ago
C
Clovirtualfashion·JapanJapan

3D Design & Implementation Specialist, CLO

OtherImplementation SpecialistCustomer SuccessFull TimeMid
22
Lowest
11mo ago
5 views0 saves 0 applied

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

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5 views0 saves0 applied
11mo ago
C
Clovirtualfashion·JapanJapan·On-site

User Success Manager, CLO (アパレル向け)

23
Lowest

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

OtherCustomer Success ManagerManagerCustomer SuccessFull TimeMid
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5 0 0 13mo ago
C
Clovirtualfashion·JapanJapan

User Success Manager, CLO (アパレル向け)

OtherCustomer Success ManagerManagerCustomer SuccessFull TimeMid
23
Lowest
13mo ago
5 views0 saves 0 applied

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

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5 views0 saves0 applied
13mo ago
WalkmeWalkme·JapanJapan·Hybrid

Senior Customer Success Manager

33
Lowest

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equippe

Customer Success ManagerCustomer SuccessCustomerFull-TimeSenior
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2 0 0 5mo ago
Walkme
Walkme·JapanJapan·Hybrid

Senior Customer Success Manager

Customer Success ManagerCustomer SuccessCustomerFull-TimeSenior
33
Lowest
5mo ago
2 views0 saves 0 applied

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equippe

See 3 similar
Quick Apply
Details
2 views0 saves0 applied
5mo ago
BlackduckBlackduck·JapanJapan·On-site

Technical Support Engineer - BiLingual Japanese/English

23
Lowest

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and

OtherTechnical Support EngineerCustomer SuccessTechnical SupportCustomerMid
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9 0 0 ~3mo ago
Blackduck
Blackduck·JapanJapan

Technical Support Engineer - BiLingual Japanese/English

OtherTechnical Support EngineerCustomer SuccessTechnical SupportMid
23
Lowest
~3mo ago
9 views0 saves 0 applied

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and

Customer
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Details
9 views0 saves0 applied
~3mo ago
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